Alan Rudloff, MBA

Led rapid disaster recovery response efforts by implementing policies for the SBA disaster emergency program.

Disaster Recovery Specialist assisting businesses owners with the Covid-19 Economic Injury Disaster Loans (EIDL) & Targeted Advance (U.S. Grant) programs and assist with secured & unsecured Disaster Recovery Business Loans & Disaster Recovery Home Loans.

• Upheld 100% regulatory compliance with the laws and regulations, including compliance related to Standard Operating Procedures (SOP), Key Performance Indicators (KPI’s) Customer Contract, U.S. Customs requirements per C-TPAT, Trade legislation, internal policies and procedures • Overseeing monthly exports via System Applications Products (SAP) with shipment values of approximately $4.5 million • Auditing team files to ensure Shipper Letter of Instruction (SLI) compliance, along with verifying rating accuracy to submit invoices directly to the customer • Leveraged logistics and tracking technology to effectively coordinate daily customer updates, address customer inquiries, and verify status of export shipments.

• Planned and directed global export shipping activities for the Siemens account • Cultivated supplier and partner relations, negotiating favorable ocean shipping, vendor and contract terms • Performed inside international and domestic sales for all services • Finalized each shipment and generated the operational invoice, including ensuring client payment see less

Project Manager Global Forwarding Representative • Produced 10% growth increase with key accounts and Global Accounts • Ensured integrity by conducting business while maintaining 100% industry and regulatory compliance • Grew revenue and profits on shipments by reducing all operational costs by 20% through negations with shippers and vendors • Coordinated vendor services for vessel loading, off-loading, attended loadouts and discharges • Maintained and coordinated HSE requirements related to the projects handled

Oil & Energy Project Manager Craft and execute strategies to streamline processes, improve customer service delivery, and reduce costs. Determine and resolve customer issues. Train and coach team members. Direct standard operating procedure (SOP) adherence including export compliance programs. Manage communications worldwide. • Managed a team of 30 employees, including oversight of performance and quality against established benchmarks; developing and implementing process improvements to achieve cost-effective results, such as attaining team conformity, issuing pre-alerts and sending invoices to the customer within 5 days of departure • Secured 80% of quoted new export/import business to clients and overseas agents • Increased business growth by approximately 30% with key accounts like Keppel Fels Ltd, and Apexindo • Reduced operational costs by 20% through negotiating with shippers, vendors, vessel owners and by working with 3PL’s to export cargo efficiently • Provided expert recommendations regarding implementation and management of new and existing business; maintained close and effective working relationships with internal and external clients, which lead to increased cash flow by reduction of outstanding invoices • Coordinated effective oversight of vessel charting, logistics and truck operations at various Ports for cargo loading & offloading • Vessel Charting , logistics & truck operations at various Ports for cargo loading & offloading

• Oversight of 60 project branches that directly reported their financial accounts to reconcile a global budget • Generated Global Oil and Energy Division monthly reports to enhance budgeting and planning models for JAS Forwarding Headquarter Financial office in Bremen, Germany • Provided in-depth analysis and financial reports to executives in the project division • Prepared monthly global reports: income statement, balance sheets, budgets, and annual budget forecasts

Lead the General Ocean team in all aspects of ocean export operations. Craft and execute strategies to streamline all processes, import customer service delivery, and reduce costs. Ascertain and resolve customer issues. Recruit, train, and coach team members. Direct standard procedure (SOP) adherence as well as regulatory compliance programs. Manage communications and prepare performance reports. • Managed a team of 30 employees; including conducting daily meetings, training and coaching team members to maintain high quality performance, morale and productivity • Implemented a cost reduction estimated at $33,000 annually through Lean and Kaizen methodologies by streamlining master bill of lading documentation and validation processes via Intra • Facilitated additional Lean and Kaizen events and maintained continuous improvement that further saved tens of thousands of dollars annually • Met 100% KPI on monthly operational invoicing by closely monitoring staffs productivity and providing support, which expedited issuance of invoices directly to the to clients with follow up to ensure payment • Performed inside international and domestic sales and propelled business and volume growth with key accounts, such as Vetco-Gray, FMC, and project account - Wyman Gordon Forgings

PANALPINA, INC. – Houston, Texas 2007–2009 Leading international logistics and freight forwarding company specializing in air and ocean freight with 15K employees and $7.9B in revenue. Key Account Manager—ExxonMobil Directed account management activities for ExxonMobil, coordinating international air and ocean exports. Engaged client stakeholders and executives to identify and resolve business issues and to leverage improvement opportunities. Negotiated contract rates and terms. Oversaw hiring, training, and development of team members. • Achieved a 24% increase in services by sustaining a strong relationship with ExxonMobil and resolving critical business issues by identifying root cause analysis and implementing corrective and preventative procedures. • Lead a team of 7 employees maintaining 100% operational benchmarks and timely and accurate monthly billing • Attained 11% reduction in foreign accounts payable • Held weekly departmental meetings in order to insure KPI’s were being met and provided support to staff as needed to maintain and meet 100% matrix benchmarks • Spearheaded negotiations with trucking and ocean freight companies to drive cost savings.

EAGLE GLOBAL LOGISTICS (EGL) – Houston, Texas 2005–2007 Global logistics provider and freight forwarder with $1B in sales acquired by CEVA Logistics in 2007. Ocean Export Specialist IV Developed and presented rate and service quotes for full container load (FCL), less than container load (LCL), and project-based ocean exports. Facilitated relations with U.S. Customs officials, foreign consultants, and representatives from third-party providers. Oversaw shipment rate negotiations. Trained and mentored department team members in finance, operations, accounting, and P&L functions. • Secured 25% increase in operational profitability by negotiating rate reductions with truck and ocean carriers. • Recognized as Subject Matter Expert and Key Advisor on international ocean shipment exports • Ensured Monthly Operational Invoicing was completed with my staff, said invoices were forwarded to clients, and followed up with clients to ensure payment. • Operated all shipments (import/export, and domestic) per U.S. Customs polices regarding compliance and import/export regulation per C-TPAT & Trade Compliance legislation and requirements. • Performed Inside International / domestic sales for all services offered.