Alan Mattos

Experiência em Meios de Pagamentos e/ou Instituições Financeiras, Processos de testes em Linguagem de programação e desenvolvimento de software (Java ou .Net), Teste de performance, segurança e acessibilidade, Validação de APIs e Web, Mobile Apps, Metodologias ágeis, Implementação CI/CD.

QA Specialist / Solutions Architect | GFT Delivered large-scale QA transformation programs for global banking and insurance clients. • Built scalable automation frameworks using Java, Selenium, Azure DevOps and Jenkins • Implemented QA governance models and risk-based testing strategies • Developed BI dashboards for quality metrics and decision-making Results: ✔ +85% automation coverage ✔ -89% release cycle time ✔ Strong reduction of flakiness in test suites ✔ Improved quality visibility and governance

Projects for Banco Santander: Automation of processes, tests, and exclusive systems using Java, Eclipse, Cucumber, Jira, and virtualization for efficient execution. Development of Test Plans and Test Execution Plans, ensuring coverage and quality across all project phases. Creation of scripts integrated with SQL, enhancing automation and system integration. Development of Java scripts, integrating with embedded systems to optimize automation. Execution of bots in multiple environments (production, integration, and acceptance) to ensure system stability and continuous functionality. Monitoring of metrics and KPIs. Validation of artifacts and workflows, ensuring requirements were met and systems operated correctly. Active participation in Kick-Off meetings for new projects, aligning expectations and objectives with the team. Preparation of test performance reports with graphs and quality level analysis to facilitate strategic decision-making. Results: Improved execution efficiency, enabling faster and more accurate diagnostics for corrections. Reduction of production failures, ensuring greater system stability. Skills: Process Automation · Test Automation · Eclipse · Solutions Architecture · Java · QA Specialist

Projects for Leroy Merlin: Automation of processes and tests using Silk Test Workbench and Borland. Development of Test Plans and Test Execution Plans focused on quality and efficiency. Creation of scripts integrated with SQL and Java, including functional and non-functional test scripts. Execution of bots in multiple environments (production, integration, and acceptance) to validate artifacts and workflows. Active participation in Kick-Off meetings for new projects, ensuring alignment of objectives. Preparation of execution reports and performance summaries, including result and quality analysis charts. Results: Reduced test execution time, accelerating deliveries and improving team efficiency. Decreased production failures, ensuring greater system stability and reliability. Increased test automation, significantly reducing the need for manual intervention.

Projects for Allianz Seguros: Development and automation of processes, tests, and systems using Silk Test Workbench (Borland). Creation of scripts integrated with SQL and VB.NET for test automation and system integration. Execution of automated tests with bots in production, integration, and acceptance environments. Validation of artifacts and workflows to ensure software compliance and quality. Development of test scopes, optimizing the approach and validation results. Monitoring of metrics and KPIs. Results: Improved software quality, reducing production failures and increasing system reliability. Effective test automation, reducing validation time and accelerating deliveries.

Direct Reporting to the Client with Leadership and Test Automation Development, including: Development of scripts integrated with SQL, VB.NET, Selenium, and Java. Creation and configuration of the Jenkins server for continuous automation. Implementation of test automation for mobile devices. Development of scripts for performance testing and system inventory. Establishment of a quality-driven culture. Test automation development and implementation. Integration of automation processes into the CI/CD pipeline. Results: Reduced test execution time, ensuring greater efficiency in quality processes. Implementation of scalable automation, increasing test reliability and minimizing manual errors.

Experience at Alelo Payment and Transaction Solutions on the following projects: Restructured software testing methodology, improving practices and ensuring greater test coverage. Automated processes and tests using SilkTest Workbench (Borland). Developed scripts in SQL, VB.NET, and Selenium. Prepared scope and validated system artifacts and flows. Participated in Kick-Off meetings for new projects. Implemented and approved POC. Herabol watch product Payment through watch Results: Optimized system quality, reducing production errors. Implemented functional and non-functional tests, ensuring solution stability and performance. Skills: Automation Management Agile Methodologies Project Management Selenium Continuous Integration and Continuous Delivery (CI/CD) QA Specialist

Experience on Redecard & Itaú Empresa Migration Projects: Restructured and developed software testing methodology, promoting continuous improvement in system quality. Automated processes, tests, and systems using SilkTest Workbench (Borland), optimizing test execution and reliability. Developed scripts integrated with SQL and VB.NET, ensuring greater precision in automation and data integration. Prepared scope and created scenarios for functional and non-functional tests, expanding coverage and robustness of validations. Actively participated in Kick-Off meetings for new projects, ensuring strategic alignment with the involved teams. Results: Increased automated testing, reducing manual efforts and improving traceability of executions. Reduced average test execution time, accelerating development and deployment cycles. Optimized QA processes, making tests more efficient and strategic for the company.

Strategic Contributions: Systems Analysis and Implementation: Analyzed and implemented new systems, ensuring alignment with technical and business requirements. Software Engineering with Cherwell: Enhanced IT workflows and incident management through software engineering using Cherwell. Automation Scripting: Developed automation scripts with Selenium and VB.NET, optimizing software testing and validation processes. Cherwell Integration and Implementation: Integrated and implemented Cherwell software, improving IT service and asset management efficiency. SQL Reporting: Created and developed SQL reports, providing strategic data analysis and visibility. ISO 9002 Compliance: Managed and documented processes in accordance with ISO 9002 standards, ensuring compliance and standardization. Server and Database Management: Managed SQL servers and databases, including configuration and optimization for high performance. ERP Implementation: Implemented ERP RM (TOTVS, Moinho, SAP), promoting integration and efficiency in enterprise management.

Reported directly to the client with strategic contributions in: Ticket Management and SLA: Managed tickets and SLAs, ensuring efficient technical support and service to business areas. Management Reporting and Statistics: Developed management reports and statistics, providing insights for IT operation optimization. ETL Process Implementation (SQL): Implemented ETL (Extract, Transform, Load) processes in SQL, optimizing data analysis and system integration. International Project Monitoring: Monitored new international projects, aligning global requirements and ensuring standardization of implemented solutions. Results: Reduced Average Ticket Resolution Time: Achieved a reduction in average ticket resolution time through optimized support workflows and SLA management. Enhanced Decision-Making: Improved decision-making with the creation of strategic dashboards and reports based on data analysis. Improved System Integration: Enhanced system integration, reducing inconsistencies and optimizing operational efficiency with SQL ETL.

Collaborative work simulating QA governance committees, with each member assuming a strategic role (PMO, QA Lead, Developer, Architect). Served as Systems Architect, guiding discussions on quality integration throughout the SDLC. Led the development of collective action plans aligned with business objectives and compliance standards (ISO, DevSecOps). Conducted group research and executive presentations.

Technical skills alone don’t build high-performing teams. Leadership does. During my MBA in Strategic People Management, I learned that: - Culture drives performance - Feedback drives growth - Leadership drives results Today, I apply this in QA by building teams that deliver not only quality — but impact. #Leadership #QA #Management #TechLeadership

MBA in IT Quality Management Key activities and achievements: • Developed QA maturity assessment models (As-Is vs To-Be) identifying gaps in enterprise environments • Designed end-to-end test strategies aligned with business and DevOps practices • Defined KPI frameworks for quality (defects, coverage, cycle time, ROI) • Applied Continuous Testing and CI/CD concepts in real-world scenarios • Implemented governance models and risk-based testing approaches • Proposed QA transformation roadmap focused on scalability, automation, and business impact