alan lim

marketing officer

About

Former Marketing Officer with extensive experience in Customer Service and brand development; Background in Sales, Credit Card Marketing/Services and Branch Banking

Country

new zealand

City

auckland

Industry

financial services

Skill

product development, marketing, administration, business relationship management, customer service

Experience

marketing officer

iremit global remittance limited

2013-6 - 2014-5 · 1 yr

Represented the Company to It's Business Partner in the Kingdom; Formulated and developed marketing programs and promotions for prospective and existing Customers, while working hand in hand with the Partner in offering both Companies' products and services; Attended to Client's and Partner's requests/inquiries/complaints as the first line of Customer Service and also undertook Operational functions for the Company.

marketing officer

rcbc

1996-1 - 2013-1 · 17 yrs 1 mo

* Official Representative of the Bank to It's Overseas Business Partner and to the Country * Liaised with the Country's Embassy and Consulate * Offered the products and services of the Bank and It's Partner(s) to Overseas Filipinos in the Country * Formulated and developed strategic marketing programs for prospective and existing Customers * First line of Customer Service to Clients and Business Partner.

pos analyst - credit card marketing division

rcbc

1998-1 - 2000-1 · 2 yrs 1 mo

* Ensured reliability of Credit Card POS terminals with the Bank's Merchant Partners * Assisted these Partners in all their needs/requests/complaints * Prepared daily and monthly reports of POS machines checked/serviced * Also tasked to increase Merchant partner base.