Alan Hartless

Led quarterly feature delivery collaborating across cross-functional teams in an Agile environment. Formed and guided cohesive teams, optimizing performance and project outcomes. Mentored engineers, enabled career growth, and streamlined secure software development lifecycle. (Role impacted by a company-wide layoff.)

Received the "Do the Right Thing" DNA Award, exemplifying company values of integrity, respect, collaboration, inclusivity, and equity. Achieved 27% YoY ARR growth through tailored solutions for enterprise customers. Skillfully negotiated integrations with B2B, B2C, and B2B2C clients, representing engineering viewpoints. Led Agile delivery of quarterly features, collaborating with diverse teams to scope and execute product deliverables. Doubled software engineers, fostering growth and support. Mentored full-stack, DevOps, and QA engineers, navigating cultural conflicts and enhancing professional development. Provided hands-on support for code reviews, technical challenges, and escalated issues within the scrum team. Proficient in PHP, Symfony, Vue.js, MySQL, Kubernetes, and Google Cloud Platform.

Pioneered product growth as the founding engineer, achieving a remarkable 50x YoY increase in ARR with six-figure customers. Led the journey from pre-customer stages through Series A funding to a strategic acquisition. Developed Mautic, the pioneering open-source marketing automation software, which evolved into a successful release and acquisition by Acquia, Inc. Cultivated a thriving open-source community, boasting over a thousand contributors, and orchestrated Mautic's SaaS deployment on Kubernetes in Google Cloud Platform. Engineered intricate systems, including campaign journeys and contact sync with third-party integrations like Salesforce.

Built custom PHP solutions and websites for clients.