Alan Cavigliano
Sr. Manager, Worldwide Logistics @ Universal Audio
About
Seasoned operations and supply chain leader with 25+ years of success driving results in operations, warehousing, distribution, and global logistics. I bring deep experience in 3PL management, order-to-cash processes, ERP and WMS implementations, freight and inventory optimization, and cross-functional collaboration. Whether leading complex projects or improving day-to-day operations, I thrive in dynamic, high-volume environments where data, people, and process come together to deliver results. Throughout my career, I’ve been recognized for building high-performing teams, driving cost savings, and improving service levels and operational visibility. I’ve led multiple ERP implementations, optimized global freight logistics, and implemented cycle count programs that achieved PI exemption. Known as a collaborative leader who operates with integrity, urgency, and strategic thinking, I’m passionate about coaching others and aligning operations with business goals. I work well across departments and international teams, partnering with Finance, SCM, Manufacturing, Sales, Engineering, IT, and external vendors to solve problems and scale success. Areas of Expertise: • Global Logistics & 3PL/DC Management • ERP/WMS Implementations (NetSuite, Oracle) • Supply Chain Optimization & Freight Strategy • Inventory Accuracy, Cycle Count, and PI Exemption • KPI & Dashboard Development (Excel, Tableau) • Team Leadership, Coaching & Cross-Functional Collaboration • Order Fulfillment, RMA, and Backlog Management • Budget Management & Cost Reduction • NPI & Product Lifecycle Support • RFIs, RFPs, and RFQs Let’s connect if you're looking for someone who can transform operations, scale growth, and build strong teams along the way.
United States
San Francisco Bay Area
Consumer Electronics
Enterprise Resource Planning (ERP), Supply Chain Management, Manufacturing Operations Management, Continuous Process Improvement, Data Analysis, Cross-functional Team Leadership, NPI Management, Supply Chain Operations, Project Management, Program Management, Product Development, Reverse Logistics, Inventory Management, Process Improvement, Business Process Improvement, Operational Excellence, Inventory Control, Management, Manufacturing Operations, Manufacturing
Experience
Sr. Manager, Worldwide Logistics
Scotts Valley, California, United States
Lead global logistics including 3PL distribution center management, order fulfillment, inventory control, warehouse management, and RMA processing. Drive efficiencies and leadership in cost, quality, budget, and customer satisfaction while ensuring alignment with financial targets and corporate values. • Operational performance and escalation management for global 3PL facilities, overseeing inbound, outbound, and inventory control activities; managed 3PL Master Service Agreements (MSAs) to ensure alignment with service levels, cost targets, and business requirements • Data-based decision-making across logistics operations; built and launched dashboards for bookings, revenue, order fulfillment, shipping, freight spend, and warehouse KPIs. • Budget owner for freight, with responsibility for reporting actual spend vs. plan. • Partner with internal teams (Supply Chain, Sales, Finance, IT) and 3PL leadership to improve service levels, streamline processes, resolve systemic issues, and reduce cost. • Aligned processes with EMEA/APAC logistics counterparts and global 3PL partners. • Collaborated with SCM to analyze and optimize inventory, improving service timelines and cost. • Implemented global cycle counting programs; achieved annual physical inventory exemption. • Optimized air and ocean freight costs; managed tariff classifications (HTS) and Customs brokers. • Partnered with Business Applications team to enhance ERP system utilization and integration. • Collaborated with internal stakeholders to streamline NPI transitions and ensure on-time product launches.

Associate Director, Supply Chain
Redwood City, California
Led supply planning, logistics, and contract manufacturing operations to drive efficiency, cost savings, quality, and customer satisfaction improvements. Collaborated cross-functionally with Finance, Sales, Manufacturing, Quality, and Engineering to align supply chain strategies with corporate goals. • Increased on-time shipping from 85% to 98.5% by improving processing and logistics strategies • Reduced inventory discrepancies from 87% to 99.9% accuracy through cycle count optimization. • Led NetSuite ERP implementation for the operations team, increasing visibility into inventory, fulfillment, and finance operations. • Implemented VWR Inventory Manager, improving point-of-use availability and procurement processes. • Enhanced Lab Information Management System (LIMS), enabling urgent, site-to-site cold chain shipments in support of R&D. • Partnered with CMOs to increase capacity by 100% in response to Pfizer Paxlovid demand. • Partnered with freight providers to reduce freight costs by 10% while improving delivery performance. • Hired and developed a high-performing operations team, enhancing service level support. • Collaborated with Business Development and Finance on production and revenue forecasting.

Operations Program Manager
Sunnyvale, California, United States
• Managed order fulfillment and inventory control at 3PL DCs, ensuring SOW and SLA compliance and driving performance improvements through regular calls and QBRs. • Designed and deployed ERP & eBI dashboards for real-time executive decision support. • Managed Sales Return Authorization (SRA) and 3PL programs. • Led integration of Engenio acquisition into global operations.

Sr. Manager, Planning/Procurement & New Product Introduction
Sunnyvale, California, United States
• Led new product introduction (NPI) planning, ensuring smooth transitions from prototype to mass production. • Developed inventory strategies to reduce excess and obsolete (E&O) inventory exposure.

Manager, Production Manufacturing & Material Control
Sunnyvale, California, United States
• Optimized Sunnyvale production site operations, reducing lead times and improving on-time order fulfillment. • Led Oracle ERP implementation across Inventory Control and Manufacturing functions. • Led cross-functional process improvements across receiving, stores, MRB, and production support operations.
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