Alan C.

In this position, I direct a section of agile teams of full-time and consultant professionals, including business analysts, developers, and QA engineers to deliver features and production support for custom internal applications to meet the diverse needs of our business and drive innovation. My teams specialize in leveraging OutSystems, .NET, and Azure to deliver innovative and scalable low code solutions. With a strong focus on collaboration and excellence, I ensure that our projects meet the highest standards of quality and performance. Responsibilities include: - Directing and collaborating with Technical Team leads and Business Analysts to maintain a roadmap that meets business needs and priorities in an effective and timely manner. - Engaging with higher leadership and key business stakeholders to identify strategic development opportunities to automate manual processes and reduce complexity wherever possible. - Coaching and mentoring subordinate leaders in managing their teams and driving technical excellence while harnessing the power of AI, automation, and cutting-edge technologies to rapidly deploy new solutions. - Fostering relationships with vendor agencies for consultants and services - Effectively managing operation expenses (OPEX) and capitalized expenses (CAPEX) to optimize cost in delivering features for the strategic vision of the company.

Responsible for managing the technical and product delivery efforts of a large team of full time and consultant business analysts, software engineers and quality assurance engineers working with the OutSystems platform (O11 and ODC) to deliver timely and dynamic custom applications to meet business needs. Priorities include: - Maintaining and supervising the implementation of an application development roadmap to meet priorities for the business. - Engaging with executive leadership and stakeholders to determine priorities and keep the development team in sync with the evolving needs of the business. - Coaching, mentoring, and fostering talent and career growth for full time team members. - Supporting higher leadership in maintaining relationships with consultant agencies and vendors. - Establishing and directing the technical standards and processes that ensure a secure and optimized platform, with continual improvement and best-practices at the forefront.

Responsible for managing 4-5 developers in an agile environment, while contributing to the development of code for team deliverables. Contributes to the implementation of technologies and best practices that will increase quality for team deliverables, while working to oversee and coordinate processes that will deliver high quality web applications with near zero defects. I have overseen and participated in the management of .NET 4.8 and .NET Core applications, including spearheading the implementation of Tailwind CSS and GraphQL in the company’s front end applications. Specialty areas include Search and Product Discovery features for the company’s E-Commerce platform. Additionally direct and contribute to special strategic projects such as building Design and Component Libraries for Vue.js and Web Components, leveraging company design system, npm, Tailwind, and Storybook. Leadership responsibilities include coaching and mentoring junior and senior developers in their roles and collaborating actively with Product Managers and Product Owners to deliver strategic technical advice for achieving the feature roadmaps.

In an agile team, works with product owner, designers, and quality assurance to commit and execute enhancements and bug fixes for the online checkout process. Coordinates with other members of a 3-developer team to complete work across the UI, Logic, and Data Access layers of .NET applications. Additionally, employs DevOps principles to help company achieve its goals of ten deployments per day. Specialty areas include the Cart and Checkout features for the company’s E-Commerce platform, as well as additional specialty projects to deliver dynamic user interfaces for marketing campaigns. Expected to mentor junior developers and provide expert-level estimation and code solutions for product features.

Works with IT Manager and Senior Management to design and plan databases and website solutions to meet operational needs. Develops Angular user interfaces and .NET Web API backends to accomplish fast, responsive, and appealing.

Mid-level web developer with an emphasis on .NET MVC and front-end stack.

.NET Developer for company web applications, including time clock/ schedule management and training. Regular .NET stack skills, including C#, HTML5, CSS, JavaScript, MVC, and SQL.

.NET Developer available for simple personal websites and professional MVC / .NET websites for corporate applications. My expertise currently covers the range of UI technologies and languages including HTML 5, JavaScript, JQuery, Bootstrap, Backbone, Knockout, and AJAX with C#, T-SQL, OData, and Web API for server and client-side integration.

Exigo provides innovative frameworks and solutions for direct sales companies looking to expand their client and sales base. A rising star among sales/product-oriented web site solutions. In supporting this process, I utilized programming languages for front-end and back-end processes such as HTML5, CSS3, and JavaScript for user interfaces and C#, ASP.NET (including Web Forms and MVC), OData, Web API, and AJAX to support web and server-side data integration. I also completed basic tasks with Handlebars, T-SQL, Extended Databases, KnockoutJS, and RequireJS.

Empowered agent who remotely maximizes back end processes in Member Services in providing customer satisfaction, utilizing the HHonors frequent traveler database, reservations and other resources available to respond to incoming emails from members pertaining to their accounts, promotional mailings and statements, point accruals, redemption and other aspects of the HHonors program.

Part of the "complaint" team for guests who stay at any Hilton’s 4,000 hotels
worldwide, I strived to maintain the highest customer satisfaction and loyalty for Hilton by contacting hotels
with guests on the phone for immediate resolution when able or showing empathy and documenting files for resolution.

The Board of Young Associates are a group of select, young and influential alumni who promote functions to support the preservation of the University. Along with my co-chair, I remotely managed a team of twenty individuals in various locations, coordinating projects on behalf of the university and its alumni to keep board members and newly-graduated alumni informed of University news and support fundraising/volunteer needs on or off campus. I oversaw the streamlining and modernization of the committee's methods, using email and social media to spur on the board's efforts. Sadly, due to time constraints, I was unable to accept a second 3-year term on the board or a third consecutive year of Committee Co-Chair.

Noted by the American Council of Educators as the military equivalent of a Business Continuity Planner, my role as a Civil Affair Supervisor, was to train/direct subordinates and deploy to conduct strategic operations, assessments, and programs to stabilize local governments and populations to support military victory and prepare host nations to reassume autonomy. A key component was a process of continual assessment for project needs and conducting the contracting/project management process to strengthen the local economy through training the local government and infusing temporary jobs into the population. Additional Duties and Accomplishments • Project Manager, Operations Supervisor (NCO), Unit Historian, and Administrative Assistant • 2006: Coordinated tracking for 300 personnel on Philippines mission, including withdrawal • 2009: Successfully identified, contracted, and supervised nearly $1 Million in Infrastructure Projects in Sharqat, Iraq a 90 Square Kilometer region of 150,000 people. • 2010-2013: Updated, reorganized, and preserved 70 years of historical archives with a digital back up and obtaining first update to unit’s official historical summary in 20 years, while also excelling in records/file maintenance and providing timely support for deploying 40 soldiers and personnel needs for 250 other soldiers

- Prominent and active member of administration for collegiate alumni society - Coordinates networking among members - Obtains donations for college scholarship funds - Plans and organizes events - Serves as one of two financial officers

Prepared and processed all incoming and outgoing shipments, recording receipt of shipments, completing shipping logs, unpacking boxes, verifying accuracy to the purchase order, and entering the received goods into store system for inventory. Verified items scanned correctly and stocked in proper location/display. Coordinated unloading/dock operations and all outgoing shipping tasks, including quality packing, affixing correct labels, and including all documentation for efficient process. Additional Duties and Accomplishments • Cashier, Customer Service, Buybacks, and Course Materials and General Books Assistant • Received special recognition from store manager for exceptional job performance in January 2008 • Implemented a plan that maintained 100% accountability of wholesale buybacks shipping them daily to ensure they arrived at warehouse before prices fell, reducing profit loss by 10 to 15%.

Completed Student Teaching during the Spring of 2007 at Cooper High School, Abilene, Texas.

Completed Masters Thesis titled, "The American Unconcious: Mythic Identity of te First American Writers." My study examined the writings of early European colonists and their struggle in their writings to define themselves in relation to their new surroundings, events, and distance from their homelands.