Alain Espinosa

Alain Espinosa

Director Cybersecurity Operations/Sr. Business Information Security Officer @ Upbound Group

About

I thrive in the business-technology continuum, viewing business and technology as interwoven concepts. I excel at strategizing, planning, and coaching people as I move easily between the big picture and the details. People say that I have a unique gift of envisioning things that have not yet happened and, from that, extracting solutions to issues and challenges. People often describe me as a relationship builder, skilled communicator, and facilitator who engages both technical and business stakeholders in reaching a common goal. Currently, I serve as Global Director, Cybersecurity Operations for Upbound Group, formerly known as Rent-A-Center, a $4 billion public retail and financing company. In this role I lead the enterprise security strategy and operations, ensuring the company is vigilant, resilient, and empowered in pursuing business goals. In addition to my corporate roles in information security, I am a Cisco CISO Advisory Board Member, Security Advisor Alliance Advisory Board Member, DallasCISO Advisory Board Founding Member, and Evanta Dallas CISO Governing Board Member. I previously served as a Board Director for InfraGard National Members Alliance (Nonprofit public/private partnership with FBI). I frequently speak at industry meetings and conferences and was recently interviewed about holiday fraud on NBC News. AREAS OF EXPERTISE ◇ Enterprise information security programs ◇ Cybersecurity operations ◇ Information security leadership ◇ Business unit liaison ◇ Risk mitigation and management ◇ Business legal & regulatory compliance ◇ Third-Party risk management ◇ Privacy ◇ Cybersecurity awareness ◇ Mentoring and coaching ◇ Regulatory compliance ◇ Security process improvement

Country

United States

City

Dallas-Fort Worth Metroplex

Industry

Computer Software

Skill

Information Security Management, Risk Management, Cross-functional Team Leadership, Cybersecurity, Security, Program Management, IT Strategy, Business Strategy, Cloud Computing, Project Management, Regulatory Compliance, Integration, Change Management, Disaster Recovery, ITIL, IT Management, Corporate Communications, Vendor Management, Business Analysis, IT Operations

Experience

Upbound Group

Director Cybersecurity Operations/Sr. Business Information Security Officer

Upbound Group

LinkedIn
2022 - Present · 4 yrs

Plano, TX

Partner with senior leadership team in developing global strategy and managing cyber risk. Leads the cybersecurity operations team, directs the business resilience program, and oversees security awareness activities throughout the organization. Responsibilities include incident response, operational KPIs, disaster recovery, business continuity, vulnerability management, third-party risk management, and security awareness training/testing/communication. ◇ Enhanced Detection and Response Maturity: Expanded enterprise security monitoring coverage by over 40% and reduced mean time to detect (MTTD) and mean time to respond (MTTR) through the deployment of advanced analytics, playbooks, and automated containment workflows. ◇ Business Resilience Program Modernization: Designed and implemented a unified Business Continuity and Disaster Recovery (BC/DR) framework covering all critical functions and applications, enabling Upbound to achieve consistent resilience readiness metrics across all business units. ◇ Third-party risk management: Implemented program that reduced risk of third-party vendor related incidents (example: they are breached, and our data is exposed) impacting revenue from very high to moderate. ◇ Data governance program: With Privacy Principal, co-created program allowing company to classify and track critical data assets, reduce overall data loss risk from very high to moderate. Also addressed risk of data loss to breaches, misuse, and insider-threat, which can lead to regulatory (PCI & SOX) fines and reputational damage. ◇ Cybersecurity awareness program: Created successful and robust enterprise cybersecurity awareness program. The program, which includes education, phishing exercises, and awareness campaigns, helps reduce risk and meet regulatory requirements.

Various Board Roles

Concurrent Board & Governance Experience

Various Board Roles

2008 - Present · 18 yrs

◆Board Director Experience◆ InfraGard National Members Alliance Board Director & Technology Committee Chair 2017-2020 P.E.T.A.L.S. Board Director (Chair) 2015-2020 InfraGard North Texas Members Alliance Board Director (Vice President & Secretary) 2014-2017 FBI Dallas Citizens Academy Alumni Association Board Director & Communications Committee Chair 2016-2018 ISSA North Texas Board Director (Secretary) 2015-2016 ◆Advisory Board Experience◆ Private Directors Association Dallas-Fort Worth Chapter President 2026-Present Cisco CISO Advisory Board Member 2024-Present CyberRisk Collaborative Leadership Board Member 2023-Present Security Advisor Alliance Advisory Board Member 2019-2025 HMG Strategy Advisory Board Member 2023-Present DallasCISO Advisory Board Founding Member 2023-2025 InfraGard North Texas Members Alliance Advisory Board Member 2017-2023 Gartner Dallas CISO Governing Body Member 2023-2025 Cyber Law Consortium Advisory Board Member 2017-2019 Strategic Cell Ministries International Advisory Board Member 2008-2020 ◆Committee & Advisory Panel Experience◆ Professional Associations of CISOs Chapter Advisor & Founding Member 2024-2025 Collin College Cybersecurity Advisory Committee 2020-2024 Lexus Advisory Board Panelist 2015-2023 Intego Advisory Panelist 2014-2017

Online Business Systems

Director of Security Operations/vCISO

Online Business Systems

LinkedIn
2018 - 2022 · 4 yrs

Irving, TX

◆Instrumental in building managed security services practice◆ Led client-facing engagements and developed/implemented internal operations programs. SELECTED ENGAGEMENTS $6 billion global real estate & supply chain logistics company ◇ Data governance: Helped company to reduce risk by conducting a comprehensive risk assessment of their data governance program and introducing enterprise-wide program control improvements to mitigate data loss and ensure compliance requirements were met for data privacy across multiple countries. $160 million city government in Canada ◇ Security infrastructure: Worked closely with executives in implementing continuous monitoring capabilities, assessing vulnerabilities & remediation, and advising them on security program best practices for reducing risk and securing critical city assets. Key Internal Operations Projects ◇ Security operations center (SOC): Created a new organization including staffing, technology stack, processes & procedures, and policies. Designed to monitor clients’ systems and ensure compliance with PCI, HIPAA, and other regulatory requirements. Provided rapid response to client incidents. ◇ Mentoring program: Championed a companywide mentoring program that increased employee satisfaction, engagement, and pathways to grow professionally within the company.

Cyber Defense Labs

Director, Information Security

Cyber Defense Labs

2015 - 2017 · 2 yrs

Dallas, TX

◆Facilitated strategy and program development for clients with significant security challenges enabling them to reach business and technical goals◆ Led client-facing engagements to strengthen cybersecurity capabilities and meet regulatory requirements. SELECTED ENGAGEMENTS $1 billion retailer: ◇ Regulatory compliance: Selected to lead project ensuring that a $1 billion retailer remediated gaps and meet regulatory (PCI) compliance in time to avoid shut down. Accomplished successfully by being embedded in the retailer’s headquarters daily and working closely with the security and IT teams. ◇ Process Improvement: Ensured that all security projects progressed according to plan by improving structure and accountability in the management process. National healthcare technology provider: ◇ Detection & Response Capability: Helped a leading national healthcare technology provider increase their detection and response capabilities by introducing a continuous monitoring platform that enabled them to protect client healthcare data (PHI). National insurance forensic engineering and investigation firm: ◇ Forensic Proficiency: Forged partnership resulting in increased capabilities of client to perform forensics on IoT devices and determine root cause of failures or malfunctions.

Peak UpTime

Senior Solutions Architect

Peak UpTime

LinkedIn
2014 - 2015 · 1 yr

Frisco, TX

DocBox Solutions

Co-Founder & Principal Technology Officer

DocBox Solutions

2012 - 2014 · 2 yrs

Montclair, NJ

Collective

Technical Account Manager

Collective

LinkedIn
2009 - 2011 · 2 yrs

New York, NY

Google

Strategic Escalation Analyst

Google

LinkedIn
2007 - 2009 · 2 yrs

New York, NY

The SG Companies

Senior Network Engineer

The SG Companies

LinkedIn
2004 - 2007 · 3 yrs

Hackensack, NJ

Siemens

Desktop Support Specialist

Siemens

LinkedIn
2000 - 2004 · 4 yrs

Florham Park, NJ

Education

Gies College of Business - University of Illinois Urbana-Champaign

Gies College of Business - University of Illinois Urbana-Champaign

LinkedIn

Management

Harvard Business School

Harvard Business School

LinkedIn

Financial Accounting, Business Analytics, & Economics for Managers

Carnegie Mellon University - Heinz College of Information Systems and Public Policy

Carnegie Mellon University - Heinz College of Information Systems and Public Policy

LinkedIn
Oklahoma State University

Oklahoma State University

LinkedIn

Computer Engineering

Alain Espinosa's Contact Information

Email

******@***.com

Phone

(**) *** ****

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