Alain Leduc

Throughout my career, and particularly in my role as a business owner, I have faced numerous challenges that have helped me gain a deeper understanding of myself. This task revolves around two key aspects. Firstly, leveraging my existing expertise in sales and marketing management, I have honed my business management skills as a company owner. Profitability calculations, cost accounting, rigorous management of purchases and expenses, working capital management, forecasting technological trends, and inventory management—all these elements have contributed, throughout this period, to expanding my knowledge of management and technology, as well as helping me manage stress effectively. The second area of focus concerns human relations. Negotiating distribution contracts abroad, managing human resources, resolving conflicts with dissatisfied clients, and regularly delivering B2B product training and presentations across Canada have allowed me to hone my interpersonal skills. In both situations, my self-reflection has achieved its desired objectives. Through learning Nonviolent Communication (NVC) techniques, gaining a better understanding of the vagus nerve, developing empathy, carefully observing others' body language, completing interpersonal training at Psycom, enrolling in a two-year program at the Maison des Leaders, and reading about human psychology, I have been able to become a better version of myself. As a result, I have become a better manager, boss, negotiator, and leader.

In today’s fast market you need tools to be more productive and differentiate yourself from your competitor. Globall Distribution has the solution. Canadian distribution of data infrastructure, telecommunication VoIp and surveillance equipment we have the solution for your customers.

My position at Toshiba of Canada Ltd was to push sales through dealer/resellers channels. Many ways to achieve this success was to keep in regular contact with your dealers, respond quickly to calls or emails requests for help, learn products as intense as you can in either to better orient your customers with their needs. Channel Manager is also seeking for new resellers in weak or non-presence territory in either to grow and keep long term business on the go. Sales training to dealers is very important, the more your team knows the products, the more they can push your products obviously more sales you get. This goes also for the techniciens where the more knowledge they have on a product less they will call the manufacture for support. so train well your staff

Support Technique pour l'Est du Canada en Télécommunication

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