Alaa Mulla
Director of Quality & Learning @ Elaf Group
About
A highly motivated and results-oriented Director of Quality and Learning at Elaf Group. My deep passion for training and development has led me to train over 3,000 individuals in the hospitality and tourism sectors. I'm expanding my expertise as a PhD candidate at UBT University in Jeddah, starting in September 2025, with an ambition to contribute to a national project focused on the sustainable delivery of Saudi hospitality through continuous learning and quality assurance. I am also dedicated to driving impactful initiatives in succession planning that includes identifying critical training needs, and build the IDP to provide effective professional learning and coaching.
Saudi Arabia
Jeddah
Hospitality
Educator, Master Trainer, Train the Trainer, Lean Management, Lean Tools, Lean Thinking, Lean Process Improvement, Lean Operations, Lean, Hospitality Industry, Hospitality Management, Auditing, Internal Audits, External Audits, Quality Auditing, Talent Management, Crisis management, Project Planning, Business Process Improvement, Program Management
Experience
Director of Quality & Learning
Elaf Group
Jeddah
Quality Lead Auditor | Talent Management Manager
Elaf Group
Jeddah, Makkah, Saudi Arabia
Talent Management Manager
Elaf Group
Jeddah, Makkah, Saudi Arabia
As the Talent Management Manager at Elaf Group, I drive the design and execution of talent acquisition, development, and retention programs. I cultivate a high-performing and engaged workforce aligned with organizational objectives.
Learning and Development Manager
Arabian Hala Group
Jeddah Governorate, Saudi Arabia
Develop, implement, and monitor training programs within the company. Supervise technical training for staff. Create brochures and training materials. Develop multimedia visual aids and presentations. Create testing and evaluation processes. Evaluate needs of company and plan training programs accordingly. Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. Assist with the development of strategic plans.
Certified Facilitator
British Council
Diplomatic Quarter, Riyadh
Business Developmet Manager
Acwa
Riaydh
Lecturer
Arab Open University - Headquarters
Riyadh, Riyadh Region, Saudi Arabia
Lecturer in Business Studies Department in the course of Consumer Behavior
Business Development Manager
SEPCOSAUDI
Jeddah Governorate, Saudi Arabia
Regional Manager
SEPCOSAUDI
Al-Dammam Governorate, Saudi Arabia
Sales & Marketing Supervisor
SEPCOSAUDI
Jeddah Governorate, Saudi Arabia
HR Specialist
SKAB Group Co.
Jeddah Governorate, Saudi Arabia
Education
University of Business & Technology
Business Administration in Hospitality & Tourism
Liverpool John Moores University
Logistics, Materials, and Supply Chain Management
Les Roches
Hospitality Administration/Management
Johan Cruyff Institute
CSR in Sport
King AbdulAziz University
Sport Management
King AbdulAziz University
Human Resources Management/Personnel Administration, General
AHLEI - American Hotel & Lodging Educational Institute
Hospitality Administration/Management
Alaa Mulla's Contact Information
Phone
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