Alaa ElKady

• Develop and implement overall strategy for water and wastewater services and FM services • Lead cross-functional teams across commercial and technical divisions. • Ensure compliance with national regulations, environmental standards, and health & safety rules. • Represent the organization to external stakeholders, including regulators, municipalities, customers, and investors. • Drive innovation, sustainability, and continuous improvement initiatives.

▸ Managed hard FM services for NEOM Giga Project including MEP systems, asset maintenance, compliance, and service provider performance ▸ Implemented FM SOPs and preventive maintenance schedules aligned with NEOM project governance standards Oversee the planning, design, and construction of all wastewater collection, treatment, and disposal infrastructure, including: • Sewer networks and pumping stations • Water and Wastewater treatment plants (e.g., biological treatment, membrane filtration) • Sludge treatment and disposal facilities • Reuse and recycling systems • Influent and effluent quality monitoring and control 2- Ensure Sustainable Practices: • Implement sustainable Water and wastewater management strategies that minimize environmental impact and maximize resource recovery. • Promote water conservation and reuse initiatives. • Ensure compliance with all relevant environmental regulations and standards. 3- Manage Operations and Maintenance: • Develop and implement comprehensive O&M plans for all Water and wastewater facilities. • Oversee the day-to-day operation and maintenance of Water and wastewater infrastructure. • Manage a team of technicians and operators responsible for facility maintenance and repairs. 4- Monitor and Control Performance: • Monitor the performance of Water and wastewater treatment facilities and identify areas for improvement. • Conduct regular inspections and maintenance activities to ensure optimal system performance. • Implement corrective actions to address any operational issues or non-compliance. 5- Collaborate with Stakeholders: • Collaborate with other project stakeholders, including architects, engineers, construction teams, and environmental regulators. • Build and maintain strong relationships with local communities and relevant government agencies. 6- Stay Updated on Industry Trends: • Stay abreast of the latest advancements in wastewater treatment technologies, sustainable practices, and industry best practices.

1. Operations Management: Managed FM operations for NWC utility assets including water and wastewater treatment infrastructure ▸ Ensured contractual KPI/SLA compliance for government stakeholders — achieved 100% compliance for 3 consecutive years ▸ Managed lifecycle asset planning across a 400km+ network aligned with ISO 55001 and concession performance requirements ▸ Developed digital dashboard reporting for real-time operations oversight — improved decision-making speed by 35% ▸ Acted as key liaison with government agencies, JV partners, and external auditors during major system reviews • Plan, direct, and coordinate daily operations to ensure efficiency and effectiveness. • Implement operational procedures and optimize workflows. • Monitor performance metrics to meet organizational goals. 2. Maintenance Oversight: • Develop and execute preventive maintenance schedules to minimize downtime. • Manage repair and troubleshooting efforts for systems and equipment. • Ensure all maintenance activities comply with safety and regulatory standards. 3. Team Management: • Lead, train, and supervise O&M staff. • Assign tasks and monitor team performance. • Promote a culture of safety, accountability, and continuous improvement. 4. Budget and Resource Allocation: • Manage budgets for operations and maintenance. • Procure equipment, spare parts, and tools. • Optimize resource usage to reduce costs while maintaining quality. 5. Compliance and Reporting: • Ensure adherence to environmental, health, and safety regulations. • Prepare reports on operational performance, maintenance activities, and compliance metrics. • Conduct audits and implement corrective actions. 6. Strategic Planning: • Collaborate with other departments to align operations with organizational goals. • Identify opportunities for process improvements and innovation. • Develop long-term strategies for equipment lifecycle management

1. Project Planning: o Define project scope, objectives, and deliverables. o Develop a detailed project plan outlining tasks, milestones, and deadlines. o Allocate resources effectively (people, budget, tools, etc.). 2. Team Leadership: o Lead and motivate a team to ensure smooth execution of tasks. o Communicate expectations clearly and provide guidance as needed. o Resolve conflicts and manage team dynamics. 3. Stakeholder Communication: o Serve as the primary point of contact for stakeholders. o Provide regular project updates and manage expectations. o Collaborate with other departments, clients, and senior management. 4. Risk Management: o Identify potential risks and create mitigation strategies. o Monitor risks throughout the project lifecycle and adjust plans as needed. 5. Budget and Resource Management: o Manage the project budget, ensuring that it stays within allocated limits. o Ensure efficient use of resources, avoiding wastage and delays. 6. Quality Control: o Ensure the project meets quality standards and adheres to any regulations. o Conduct quality assurance checks and manage deliverable reviews. 7. Time Management: o Set realistic timelines and milestones. o Ensure the project progresses according to the schedule, adjusting for delays when needed. 8. Problem Solving: o Address obstacles and challenges that arise during the project. o Use creative solutions to overcome hurdles and keep the project moving forward. 9. Project Closure: o Ensure all deliverables are completed and meet stakeholder expectations. o Conduct a final review of the project and gather feedback. o Close the project by documenting lessons learned and completing necessary reports. Managed a high-value portfolio of key FM clients across multiple sectors in Saudi Arabia ▸ Oversaw project delivery, contractor management, and client relationship management across diverse accounts

Delivered Total Facilities Management for prestigious residential and leisure assets across three countries ▸ Managed hard and soft FM services including MEP, cleaning, landscaping, and security ▸ Drove KPI adherence, corrective actions, and continuous performance improvement across service providers Oversee the daily operations, maintenance, and compliance of water and wastewater treatment facilities. ensures the safe, efficient, and environmentally responsible treatment and distribution of potable water, as well as the collection and treatment of wastewater , include managing plant personnel, monitoring system performance, ensuring compliance with federal, state, and local environmental regulations, overseeing preventive maintenance and repair programs, managing budgets, and implementing safety protocols. develop emergency response plan, reporting, and continuous process improvement to support public health and environmental sustainability.

Provide strategic leadership and oversight of all operations and maintenance activities for water and wastewater treatment facilities, ensuring regulatory compliance, operational efficiency, infrastructure reliability, and the delivery of safe, high-quality water and environmentally responsible wastewater services. This includes managing teams, optimizing processes, budgeting, and long-term planning for asset management and system improvements.

▸ Delivered comprehensive Total FM for KAUST including hard/soft services, utilities, asset management, and compliance ▸ Managed multi-disciplinary service provider teams ensuring contract KPI performance and audit readiness Overseeing the operation, maintenance, and performance of infrastructure related to water distribution, wastewater collection, stormwater systems, and associated treatment facilities. To ensures the continuous and compliant delivery of water services and the effective management of wastewater and stormwater systems. Key duties include supervising technical staff, coordinating maintenance and repair activities, managing service contracts, monitoring system performance, ensuring regulatory compliance, and supporting capital improvement projects. play a critical role in optimizing operational efficiency, ensuring public health and safety, and supporting sustainability initiative

Develop and manage the project plan, schedule, and budget for the construction and delivery of the Waste Water Treatment Plant project Liaise with stakeholders and clients to understand their needs and expectations, and communicate project progress and issues Manage and supervise the project team, including subcontractors and consultants, to ensure all tasks are completed efficiently and effectively Ensure timely and accurate submission of project deliverables, including documentation and reports Coordinate with other departments, such as procurement, engineering, and quality assurance, to ensure project deliverables meet required standards Provide regular project status reports to senior management, stakeholders, and clients Identify and mitigate project risks and issues, and develop contingency plans as necessary Ensure compliance with all relevant regulations, health and safety standards, and environmental requirements

Commissioning Planning and Strategy • Develop and implement the commissioning strategy and plans in alignment with the project timeline and goals. • Define commissioning objectives, deliverables, and milestones. • Coordinate with project managers, engineers, contractors, and clients to integrate commissioning into the overall project lifecycle. Systems Testing and Validation • Supervise the testing, validation, and performance verification of all systems, equipment, and facilities. • Ensure compliance with design specifications, safety standards, and operational requirements. • Oversee functional and performance testing, including Factory Acceptance Tests (FATs) and Site Acceptance Tests (SATs). Team Coordination • Lead the commissioning team, including engineers, technicians, and third-party specialists. • Assign roles, responsibilities, and tasks to ensure efficient execution of commissioning activities. • Provide training and support to operational staff during the commissioning phase. Safety and Compliance • Enforce safety protocols and ensure adherence to environmental and regulatory standards during commissioning activities. • Conduct risk assessments and implement mitigation strategies to address potential hazards. • Prepare and maintain documentation for compliance audits. Stakeholder Communication • Act as the primary point of contact for clients, contractors, and vendors during commissioning. • Provide regular progress updates, highlight risks, and propose solutions to stakeholders. • Ensure that all client expectations and contractual obligations related to commissioning are met. Handover and Documentation • Prepare detailed commissioning reports, including test results, certifications, and operational manuals. • Manage the handover process to the operations team, ensuring smooth transition and readiness for full operation. • Address any punch list items and resolve outstanding issues prior to project closeout.