Akshitha Nallagula

Human Resources Executive @ Yula Group

Country

India

City

Hyderabad

Industry

Staffing & Recruiting

Skill

Relating to Clients, Easily Adaptable, Customer Relationship Management (CRM), High Level Of Accuracy, Management by Objectives, Stakeholder Management, Training Assessment, Microsoft Excel, Quality Operations, Positive Work Environment, Teamwork, Adaptability, Powerful Communicator, Organization Skills, Managing Agents, Client Presentation, Training and Development (HR), Monitoring Performance, Key Performance Indicators, Microsoft Office

Experience

Human Resources Executive

Yula Group

2026-1 - Present · 9 mos

Hyderabad, Telangana, India

Quality Analyst

Wipro

2023-10 - 2026-1 · 2 yrs 4 mos

•Leadership: Managed a team of 30 agents to consistently achieve & maintain client quality and productivity targets. •Implementation Strategies: Developed and executed strategies ensuring all team members met key performance indicators. •Quality Assurance & Training: Designed and conducted regular training and update sessions to ensure 100% adherence. •Participated in client meetings, effectively communicating team performance and addressing concerns. •Managed client-assigned tasks, timelines, and resources to ensure successful and accurate completion.