Akshay Radhakrishnan

A results-driven Purchase Officer responsible for managing end-to-end procurement activities for genset enclosure manufacturing operations. Handles sourcing, vendor development, price negotiations, purchase order processing, and material planning to ensure uninterrupted production flow. Oversees procurement of sheet metal, acoustic materials, hardware, electrical components, painting consumables, and fabrication-related materials while maintaining cost efficiency and quality standards. Coordinates logistics activities including shipment planning, transportation arrangement, documentation, and timely delivery of completed units to customer sites. Works closely with production, stores, finance, and suppliers to ensure smooth material movement and inventory control. Acts as a key point of contact for customer coordination related to delivery schedules, dispatch updates, documentation, and commercial clarifications. Ensures compliance with company policies, project timelines, and budget targets while maintaining strong supplier and customer relationships. Key Responsibilities: 1. End-to-end procurement for genset enclosure manufacturing 2. Vendor sourcing, evaluation, and negotiation 3. Purchase order preparation and follow-up 4. Cost control and budget monitoring 5. Inventory planning and material requirement coordination 6. Logistics planning and dispatch coordination 7. Delivery schedule management 8. Customer communication and coordination 9. Documentation and compliance management

Team Lead - Hub Operations at DRIVER LOGISTICS LLP Implemented and streamlined Standard Operating Procedures (SOP) to optimize operational efficiency and ensure consistent performance across the hub. Managed logistics operations, including warehouse management, distribution center operations, and last mile delivery, to ensure timely and accurate order fulfillment. Led a team of warehouse staff, providing supervision, guidance, and training to ensure smooth operations and high-quality service delivery. Developed and maintained effective communication channels with internal teams, external stakeholders, and clients to ensure seamless coordination and customer satisfaction. Proactively identified and resolved operational challenges, utilizing problem-solving skills and analytical insights to improve processes and minimize disruptions. Implemented performance management strategies to monitor team performance, identify areas for improvement, and provide constructive feedback for professional growth. Collaborated with cross-functional teams to develop and execute strategic plans to meet operational targets and enhance overall business performance. Demonstrated strong oral communication skills in effectively conveying information, instructions, and feedback to team members Successfully managed full truckload (FTL) and part truckload (PTL) operations, optimizing routes and load distribution to maximize efficiency and minimize costs. Utilized analytical skills to analyze data, identify trends, and generate actionable insights to drive continuous improvement in operations and logistics management. Oversaw day-to-day operations of the hub, ensuring compliance with safety regulations, Proven track record in operations management, consistently meeting or exceeding key performance indicators and delivering exceptional results.

Implemented and standardized Standard Operating Procedures (SOP) to streamline operations and improve overall efficiency. Utilized optimization techniques to maximize resources, reduce costs, and enhance operational performance. Successfully managed logistics operations, ensuring timely delivery of parcels and optimizing routes for improved efficiency. Demonstrated a strong passion for work, consistently going above and beyond to meet and exceed customer expectations. Implemented corrective actions to address operational challenges and improve overall performance. Efficiently managed warehouse operations, including inventory control, order fulfillment, and shipment tracking. Utilized supervisory skills to effectively lead and motivate a team of warehouse staff, ensuring smooth operations and high productivity levels. Demonstrated excellent oral communication skills, effectively liaising with internal teams, clients, and vendors to ensure seamless coordination. Proficiently managed distribution center operations, ensuring accurate order picking, packing, and shipping. Utilized Warehouse Management Systems (WMS) to optimize inventory management and streamline warehouse operations. Oversaw Full Truckload (FTL) operations, coordinating with carriers to ensure timely and cost-effective transportation. Employed problem-solving skills to identify and address operational challenges, resulting in improved efficiency and customer satisfaction. Implemented performance management strategies to monitor and evaluate team performance, providing constructive feedback and recognition. Utilized negotiation skills to secure favorable contracts with vendors and carriers, resulting in cost savings and improved service levels. Demonstrated strong analytical skills, utilizing data and metrics to identify areas for improvement and make informed business decisions.

Handled customer inquiries and ensured high service standards. Resolved complaints efficiently and maintained customer relationships. Supported sales and operational activities.

Implemented and adhered to Standard Operating Procedures (SOP) to ensure consistent and efficient customer service delivery. Optimized operational processes to enhance productivity and streamline customer support operations. Demonstrated a strong passion for work, consistently going above and beyond to exceed customer expectations and deliver exceptional service. Identified areas for improvement and implemented corrective actions to enhance overall customer satisfaction. Utilized strong supervisory skills to lead and motivate a team of customer service representatives, ensuring a high level of performance and productivity. Effectively communicated with customers, both orally and in writing, to address inquiries, resolve issues, and provide accurate information. Employed problem-solving skills to quickly and effectively resolve customer complaints and concerns, ensuring a positive resolution. Demonstrated proficiency in performance management, setting clear goals and expectations for team members, and providing constructive feedback to drive continuous improvement. Utilized negotiation skills to handle challenging customer situations and find mutually beneficial solutions. Leveraged analytical skills to analyze customer data and trends, identifying opportunities for process improvement and customer satisfaction enhancement.

Implemented and standardized Standard Operating Procedures (SOP) to streamline operations and improve overall efficiency. Utilized optimization techniques to maximize resources, reduce costs, and enhance operational performance. Successfully managed logistics operations, ensuring timely delivery of parcels and optimizing routes for improved efficiency. Demonstrated a strong passion for work, consistently going above and beyond to meet and exceed customer expectations. Implemented corrective actions to address operational challenges and improve overall performance. Efficiently managed warehouse operations, including inventory control, order fulfillment, and shipment tracking. Utilized supervisory skills to effectively lead and motivate a team of warehouse staff, ensuring smooth operations and high productivity levels. Demonstrated excellent oral communication skills, effectively liaising with internal teams, clients, and vendors to ensure seamless coordination. Proficiently managed distribution center operations, ensuring accurate order picking, packing, and shipping. Utilized Warehouse Management Systems (WMS) to optimize inventory management and streamline warehouse operations. Oversaw Full Truckload (FTL) operations, coordinating with carriers to ensure timely and cost-effective transportation. Employed problem-solving skills to identify and address operational challenges, resulting in improved efficiency and customer satisfaction. Implemented performance management strategies to monitor and evaluate team performance, providing constructive feedback and recognition. Utilized negotiation skills to secure favorable contracts with vendors and carriers, resulting in cost savings and improved service levels. Demonstrated strong analytical skills, utilizing data and metrics to identify areas for improvement and make informed business decision

Warehouse Management