Akshat Singh

Overseeing day-to-day service delivery to ensure consistent achievement of Key Performance Indicators (KPIs) across multiple business units. Monitoring recruitment service delivery in alignment with contractual obligations to ensure seamless execution. Ensuring the team is fully briefed on the recruitment delivery process, including in-scope activities, KPIs, mandatory recruitment stages, and team roles. Managing operational relationships with the core leadership team. Serving as an escalation point for the delivery lead to address any client or business exceptions. Collaborating with the delivery lead and account executives to maintain an informed perspective on future demand and delivery readiness in terms of capability and capacity. Proactively monitoring service delivery, initiating corrective measures if deviations from the plan are indicated by performance metrics. Analyzing and communicating recruitment trends, outcomes, and insights (across business units, clients, and external markets) to inform future recruitment strategies, enhance compliance, and mitigate risks. People Management: Ensuring effective performance optimization for all team members by setting KPIs, developing appropriate development plans, and providing mentoring as needed. Conducting career planning and management for team members. Creating training plans at both the team and individual levels. Motivating, leading, and developing the team while fostering open communication. Demonstrating leadership in driving the recruitment process through training, relationship-building, and team leadership. Managing and leading multiple diverse engagements concurrently. Ensuring exceptional quality in client deliverables and effectively presenting reports and findings to relevant stakeholders. Liaising with clients and coordinators to strengthen existing client relationships. Managing a diverse team within a highly inclusive team culture that values and respects each individual's contributions.

Lead day-to-day service delivery across business units, consistently meeting KPIs and SLAs. Manage operational relationships with leadership and serve as escalation point for delivery leads. Analyze recruitment trends to inform strategic hiring plans and minimize delivery risks. Develop and implement team KPIs, training roadmaps, and career plans for continuous improvement. Strengthen client relationships through exceptional service quality and communication.

• Supported clients including EXXON-MOBIL, VIRTUSA, TechM, and CAPEGEMIN through the VMS system to meet their IT staffing needs. • Independently managed IT requirements for EXXON-MOBIL. • Managed the entire recruitment process, encompassing sourcing, technical screening, rate negotiation, follow-ups, interview coordination, and extending job offers to qualified candidates for various IT positions. • Utilized job boards and social media platforms such as Career Builder, Monster, Job Diva, and LinkedIn to identify and engage potential candidates. • Conducted comprehensive reference and background checks on all candidates to build a pipeline of individuals with specialized skill sets, reducing the time to provide suitable candidates to clients. • Posted job openings on various platforms including job boards, social media, corporate career websites, and other relevant channels. • Recruited candidates for full-time, part-time, permanent, and contract positions based on client requirements.

Independently handled end-to-end IT recruitment for clients like EXXON-MOBIL, VIRTUSA, TechM, and CAPGEMINI. Managed job postings, sourcing, screening, rate negotiation, and onboarding. Used platforms like Career Builder, Monster, LinkedIn, and Job Diva for sourcing top talent.

• Supported our clients in the engineering sector via the VMS system to meet their staffing requirements. • Recruited candidates for full-time, part-time, permanent, and contract positions based on client specifications. • Posted job openings on various platforms including job boards, social media, corporate career websites, and other relevant channels. • Managed the entire recruitment process, including sourcing, technical screening, rate negotiation, follow-ups, interview coordination, and extending job offers to qualified candidates for available positions. • Identified talent in the market through job boards and social media platforms such as Career Builder, Monster, Job Diva, and LinkedIn. • Conducted thorough reference and background checks on all candidates to establish a pipeline of individuals with specialized skill sets, reducing the turnaround time for providing suitable candidates to our clients.

Recruited engineering candidates via VMS for full-time and contract roles. Conducted complete recruitment cycle and background verification. Reduced turnaround time through pipeline building and skill mapping.

• Managed the entire recruitment process from sourcing, technical screening, rate negotiation, follow-ups, interview coordination, to extending job offers to suitable candidates for available positions. • Evaluated candidates based on their resumes and matched them with suitable clients. • Took ownership of the full recruiting cycle by conducting interviews, making offers, negotiating terms, and finalizing hires for assigned requisitions. • Recruited and onboarded candidates for IT positions in contract, contract-to-hire, and permanent roles across multiple client companies. • Utilized various strategies including internet research, internal databases, referrals, and other methods to identify potential candidates. • Possessed extensive experience in agency and third-party recruiting.

Full-cycle recruitment for contract and permanent IT roles. Identified candidates using various sourcing methods and performed rate negotiations.

• Managed clients across various sectors including Technical, Non-Technical, Pharmaceutical, Biotechnology, Healthcare, Federal, Media, and Education. • Conducted clients' conference calls, focusing on IT and Non-IT sector requirements. • Received new requirements from prime vendors. • Assessed candidates based on their resumes and connected them with suitable clients. • Took charge of the full recruitment cycle, conducting interviews, making offers, negotiating terms, and finalizing hires for assigned requisitions. • Recruited and onboarded candidates for IT positions, including contract, contract-to-hire, and permanent placements across multiple client companies. • Successfully recruited IT professionals within tight deadlines. • Utilized various methods such as internet research, internal databases, referrals, and other strategies to identify potential candidates. • Initiated contact, scheduled and conducted comprehensive interviews, met candidates in person, and submitted them for suitable positions. • Managed reference checks, negotiated terms and rates, coordinated interviews, extended offers, and completed candidate closures. • Placed candidates in diverse industries including Banking, Financial Services, Healthcare, Insurance, and Manufacturing. • Specialized in recruiting for roles such as Software Engineers/Architects, Database Architects/Developers/Administrators, Network/System Engineers, Web Developers, Web Designers, Quality Assurance/Test Engineers, Technical Program/Product/Project Managers, Development Managers, Data Warehouse, Data Modelers, Business Analysts/Business Systems Analysts. • Gained extensive experience in agency and third-party recruiting.