Akriti Vijan

• Provide HR business partnering and consultancy advice to key stakeholders and managers aligned to HR solutions to support and drive the business strategy. • Work with the business to identify and implement effective strategies and programs by analyzing data and statistics for trends and patterns with attention to recruitment, hiring practices, employee retention, employee engagement, employee and manager development, and workplace/resource planning • Collects and compiles HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, exit interviews, employment records, and other sources. • Advise managers on management of staff grievances and employee relations issues, ensuring compliance to local and corporate policies, processes, and regulations. • Identify and recommend reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics. • Based on metrics and analysis, provide recommendations for policies and activities to improve the organizational culture including suggestions to attract and hire qualified candidates, to motivate and retain employees, to address staffing issues, and to maintain legal compliance. • Assist teams in the creation and maintenance of standard operating procedures, workflow diagrams, and training materials • Partner with Talent Management to identify and implement talent management strategies to support the development of teams as well as ensuring effective rollout of talent management programs including performance reviews, goal setting and employee engagement survey. • Provide operational HR support in partnership with HR shared services teams. 1. Conduct on-boarding, new hire orientation and provide employee training on HRIS Systems 2. Provide process/system support, develop and maintain functional user documentation

• Work closely with leadership to run the charter of talent engagement and development across the organisation. • Design, implement and support various HR solutions/programs/interventions for the organisation and roll out as per plan. • Drive people processes such as Performance Management, Career Progression and Talent Review Planning. • Oversee and manage performance appraisal system that drives high performance. • Own and anchor the talent management and retention charter to ensure attrition levels are within targets and under control. • Design and lead the engagement charter for the organisation. Lead career conversations, facilitate leadership connect and motivate employees through innovative Rewards & Recognition programs. • Drive best practices and improvements to internal processes & systems. • Communicate and create awareness on all elements of statutory compliance across all levels and functions in the organization. • Independently drive strategic HR projects • Work with HR of other geographies in delivery of common HR processes across divisions.

• Consult with line management and provide daily HR guidance • Analyse trends and metrics with the HR department • Resolve complex employee relations issues and address grievances • Work closely with management and employees to improve work relationships, build morale and increase productivity and retention • Provide HR policy guidance • Monitor and report on workforce and succession planning • Identify training needs for teams and individuals • Evaluate training programs • Suggest new HR strategies

• Partnering with the Retail National / Regional Managers in driving business objectives through the people strategy • Lead the Area HR’s in their respective regions to best support the business requirements and the employee sensitivities on all counts • Design and guide the implementation of Employee Engagement Framework • Direct Learning interventions for capability building and Talent Management for career progression

• Awarded Deans Roll of Honor for outstanding academic performance. • Majored in Human Resources • Batch Topper in Multiple Courses - Human Resource Management, Learning And Development, Strategic And Global HRM, Organization Theory And Design