Mohammad Akram-SCM-CSCMP-BBA

Leading end-to-end procurement, logistics, and warehouse operations with a focus on operational efficiency, cost optimization, and service excellence. Driving business growth through data-driven planning, supplier management, and streamlined supply chain execution.   Key Responsibilities & Contributions: •        Managing full procurement cycle: RFQ → PO → GRN → Vendor Payment reconciliation •        Overseeing inbound/outbound logistics, last-mile delivery, and inventory management •        Implementing KPI dashboards to track OTD, stock accuracy, and supplier performance •        Coordinating with finance, operations, and vendors to ensure uninterrupted supply continuity Ensuring Nitaqat compliance and alignment with Vision 2030 supply chain standards

Directed end-to-end logistics, warehouse, and procurement operations for a leading AV & technology solutions company — managing SAR 12M+ in annual goods movement across 8 international markets. Systems Used: SAP MM | Microsoft Dynamics 365 (D365) | Power BI | KPI Dashboards Key Achievements: •        Reduced transportation & handling costs by 22% through advanced route optimization and carrier renegotiation •        Decreased inventory holding costs by 25% by implementing demand forecasting models — reducing waste by 15% •        Reduced average inbound lead time by 20% through freight partner optimization and tighter SLA controls •        Managed international shipments, customs clearance, and full Incoterms compliance for KSA import/export •        Led complete procurement cycle: RFQ → Purchase Order → Delivery → GRN in SAP MM •        Implemented KPI-driven performance management across OTD, inventory accuracy, and supplier scorecards •        Maintained optimal stock levels using min/max controls — zero stockouts on critical SKUs •        Coordinated cross-functional teams (warehouse, finance, operations) for uninterrupted material flow   Results: •        Uninterrupted supply continuity for all critical project orders across 8 markets •        22% logistics cost reduction — measured, documented, and board-reported Improved delivery reliability and vendor accountability through SLA enforcement

Managed high-volume FMCG warehouse and distribution operations for one of the GCC's largest food distribution groups — supervising 30+ staff across inbound, storage, picking, packing, and last-mile dispatch. Systems Used: WMS | SAP | Barcode Scanning | KPI Dashboards Key Achievements: •        Improved on-time delivery performance from 87% → 95%, increasing customer satisfaction scores by 12 points •        Increased warehouse capacity utilization by 28% while reducing inventory discrepancies from 3.2% → 0.8% •        Cut order processing time by 35% through process streamlining across 5 cross-functional departments •        Achieved 98% inventory accuracy through rigorous cycle counting, stock controls, and discrepancy resolution •        Implemented WMS discipline and SOP compliance — reducing operational errors by 20% •        Managed full daily operations: inbound receiving, putaway, slotting, picking, packing, and dispatch with strict cut-off adherence •        Coached and developed warehouse team of 30+ staff to consistently meet productivity KPIs and safety standards   Results: •        98% inventory accuracy — sustained in a fast-moving, high-SKU FMCG environment •        On-time delivery rate elevated from 87% to 95% within 12 months •        Higher workforce productivity and operational discipline across all shifts

Led large-scale courier hub operations for Aramex Riyadh — managing nightly high-volume parcel sorting, routing, and last-mile dispatch for international and domestic shipments. Systems: Aramex WMS | Barcode Scanning | TMS | SLA Dashboards 🔑 Key Contributions: - Managed nightly operations processing 100,000+ parcels — sorting, scanning, routing, and dispatch - Led, trained, and developed a 16-member operations team in a time-critical environment - Accelerated average delivery times by 2 days (7 → 5 days), boosting customer satisfaction by 18% - Designed and implemented a safety program that achieved 40% reduction in work-related accidents - Ensured accurate scanning, route allocation, and shipment handover to last-mile delivery fleet - Coordinated inbound/outbound flow, cross-dock activities, and customs clearance alignment - Supported WMS adoption, improving shipment traceability and visibility across the network - Oversaw fleet management, driver coordination, and workshop activities for 24/7 seamless operations 📈 Results: → Employee of the Year Award — Aramex International → 40% reduction in operational incidents over tenure → 2-day reduction in delivery lead time → Consistent SLA achievement in 100,000+ parcel/month environment

Bachelor of Business Administration (BBA) Focused on core areas of business management, supply chain, logistics, procurement, operations, and organizational leadership. Developed strong skills in strategic planning, process improvement, data analysis, inventory control, and decision‑making. Completed coursework and practical projects related to operations management, supply chain optimization, warehouse management, and business research methodology. This foundation has supported my 13+ years of professional experience in logistics, warehouse operations, procurement, fleet management, and multi‑branch operations in Saudi Arabia.