Aki Ogita

Chief Operating Officer @ Kuu Interactive

About

20+ years of global B2B IT RevOps, Enablement and hands-on sales & marketing experience, delivering measurable impact in SaaS, cloud, and telecom industries: • 𝗚𝗹𝗼𝗯𝗮𝗹 𝗦𝗮𝗹𝗲𝘀 𝗘𝗻𝗮𝗯𝗹𝗲𝗺𝗲𝗻𝘁 & 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 (10+ 𝘆𝗲𝗮𝗿𝘀): Lead sales enablement, onboarding, and training programs for large audiences, including sales kick-offs, partner training, and new hire onboarding. Develop training content and collateral using 𝐀𝐈 𝐭𝐨𝐨𝐥𝐬, Articulate 360, PowerPoint, Confluence, Canva, etc. Design unique training strategies based on 𝐌𝐄𝐃𝐃𝐈𝐂, 𝐒𝐚𝐧𝐝𝐥𝐞𝐫, 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐫𝐬, etc. • 𝗚𝗹𝗼𝗯𝗮𝗹 𝗦𝗮𝗹𝗲𝘀 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 (𝗥𝗲𝘃𝗢𝗽𝘀) & 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 (10+ 𝘆𝗲𝗮𝗿𝘀): Manage global sales operations and enablement teams across multiple regions (US, Canada, Japan, Korea, Australia, India, UAE, EMEA). Design and built end-to-end sales processes from lead generation to product implementation. Oversee 𝗔𝗜-𝗱𝗿𝗶𝘃𝗲𝗻 𝗳𝗼𝗿𝗲𝗰𝗮𝘀𝘁𝗶𝗻𝗴, 𝗽𝗶𝗽𝗲𝗹𝗶𝗻𝗲 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗞𝗣𝗜 𝗿𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴, 𝘄𝗶𝗻/𝗹𝗼𝘀𝘀 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀, 𝗮𝗻𝗱 𝗥𝗢𝗜 𝗲𝘃𝗮𝗹𝘂𝗮𝘁𝗶𝗼𝗻. • 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗚𝗿𝗼𝘄𝘁𝗵 & 𝗚𝗧𝗠 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗘𝗻𝗮𝗯𝗹𝗲𝗺𝗲𝗻𝘁 (10+ 𝘆𝗲𝗮𝗿𝘀): Own sales processes and enablement initiatives to accelerate team productivity and revenue growth. Trained and supported leadership in driving adoption of sales tools, methodologies, and best practices. Develop 𝗽𝗿𝗶𝗰𝗲 & 𝗰𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻 𝗰𝗮𝗹𝗰𝘂𝗹𝗮𝘁𝗼𝗿𝘀, 𝗯𝘂𝗱𝗴𝗲𝘁 𝗽𝗹𝗮𝗻𝗻𝗶𝗻𝗴, 𝗮𝗻𝗱 𝗾𝘂𝗼𝘁𝗮 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 to optimize team performance. • 𝗦𝗮𝗮𝗦 & 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗘𝘅𝗽𝗲𝗿𝘁 (13+ 𝘆𝗲𝗮𝗿𝘀 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗔𝗱𝗺𝗶𝗻 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲): Salesforce System Administrator with Sales Cloud, PRM, Marketing Cloud, and Service Cloud—customization, implementation, integration, and training for sales, marketing, and customer success teams. Hands-on experience with 𝗔𝗜 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻, 𝗰𝗮𝗺𝗽𝗮𝗶𝗴𝗻 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗮𝗻𝗱 𝘀𝗮𝗹𝗲𝘀 𝗲𝗻𝗮𝗯𝗹𝗲𝗺𝗲𝗻𝘁 𝘁𝗼𝗼𝗹𝘀 (Pardot, Marketo, Apollo, SalesLoft, Outreach, ZoomInfo, Clari, Tableau CRM, Gong, Zapier, etc.). • 𝗚𝗹𝗼𝗯𝗮𝗹 𝗖𝗵𝗮𝗻𝗻𝗲𝗹 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 (13+ 𝘆𝗲𝗮𝗿𝘀): Managed global accounts and strategic alliances, including channel and solutions partners and customers. Oversaw $𝟏𝟎𝟎𝐌 ARR while driving enablement and training. Grew revenue through marketing campaigns, prospecting, events, and sales support. Bilingual in English/Japanese.

Country

Canada

City

Greater Toronto Area

Industry

Information Technology & Services

Skill

Sales Enablement, Sales Trainings, Sales Finance, Marketing Strategy, Marketing, Business Development, Research Skills, Events, Teamwork, Presentations, Confluence, SharePoint, Data Integrity, Amazon Web Services (AWS), Order Management, Teaching, Public Speaking, Forecasting, Sales Target Management, Sales Pipeline Management

Experience

Chief Operating Officer

Kuu Interactive

2025-9 - Present · 1 yr 1 mo

Toronto, Ontario, Canada

Key Strengths Highlighted: - Sales process design and consultation - Sales enablement (Sandler, MEDDIC, Challenger, etc.) - Salesforce expertise (with design, implementation, forecasting, tool integration, and training) - Sales on-boarding and motivational training - Android & iOS app development - Digital marketing content and AI graphics/videos - Multi-languages (English/Japanese) capability for cross-border support

Consulting Partner - Marketing & Sales

Beyond GTA Inc.

2024-7 - Present · 2 yrs 3 mos

Toronto, Ontario, Canada

• Develop and implement marketing and sales strategies for a multi-cloud solutions and management MSP business in North America. • Customize Salesforce Sales Cloud processes, managed sales pipelines, and integrated prospecting tools with Salesforce. • Lead North American marketing efforts, including content creation, graphic design, press release, and managing social media channels using AI and graphic software. • Grew company page followers on LinkedIn by 300+% in 10 months.

Salesforce Trainer

Salesforce Training

2024-8 - Present · 2 yrs 2 mos

Toronto, Ontario, Canada

• Support comprehensive training materials using Articulate 360 for Salesforce Service Cloud and Sales Cloud training • Conduct engaging tailored training with exercises and quizzes, and follow-up sessions resulting in a 9.7/10 customer satisfaction rating. • Specialize in training sales and customer service team.

Sales Operations & Enablement Manager

2018-7 - 2018-11 · 5 mos

Toronto, Canada Area

• Managed Salesforce CRM application for Q4’s users, overseeing data management, contacts, leads, campaigns, opportunities, quotes, dashboards, and reports. • Collaborated with cross-functional teams to drive Salesforce changes, enhance workflows, and implement best practices. • Provided effective training and support to ensure strong adoption and ongoing user acceptance.

Sales Operations & Enablement Manager

Searchspring (now Athos Commerce)

2017-1 - 2018-7 · 1 yr 7 mos

Toronto, Canada Area

• Managed global sales processes, reports, pipeline, forecasting, and sales analysis for Ecommerce site search software products. • Administered Salesforce.com system, customized integrations, and implemented applications to enhance sales effectiveness. • Developed and executed training programs for sales team, resulting in increased customer satisfaction and sales strategies.

Sales Operations & Enablement Manager, Global Sales

Cority

2015-4 - 2016-6 · 1 yr 3 mos

Toronto, Canada Area

• Managed global sales processes, pipeline, forecasting, and analysis for EHS cloud software products & services • Administered Salesforce.com system, customized integrations, and implemented user security measures • Led sales-to-software implementation transition program and executed account plans with pre-sales teams • Built customer feedback management system working with a head of technical and customer services • Built and executed onboarding and ongoing training programs for 40 sales members and company’s new hires • SharePoint configurations and implementations for pre-sales and sales collateral depository

Sales Operations & Enablement Manager

ResponseTek

2012-7 - 2015-4 · 2 yrs 10 mos

Toronto, Canada Area

• Managed global sales processes, pipeline, forecasting, and reports for Customer Experience Management cloud software products & services. • Administered Salesforce.com system, customized objects, deployed applications, and provided training for 35 sales members. • Developed standard pricing models, minimized communication gaps, and conducted sales and product training sessions.

Strategic Alliances Manager

Sphera

2010-1 - 2011-8 · 1 yr 8 mos

Toronto, Canada Area

• Managed global partners to meet sales quotas for ERM cloud software, utilizing Salesforce.com for sales operations. • Conducted sales and product training for 10 global partners, resulting in increased sales performance. • Identified and secured global partners in various regions, including the US, Japan, Asia, South America, and UAE.

Leader, Global Account Management

Lumentum

1999-7 - 2009-2 · 9 yrs 8 mos

Ottawa, Canada Area

• Led global account management team, overseeing $100M annual orders with Oracle, building strong relationships with CEO and VP level customers and partners. • Developed and implemented sales training programs for global partners, utilizing original tools and methodologies. • Played a key role in a Tier-1 customer project, increasing annual revenue from $1M to $40M through cross-functional collaboration and consensus building.

Inside Sales Account Manager

Corel Corporation

1997-1 - 1998-11 · 1 yr 11 mos

Ottawa, Canada Area

• Managed $30M in annual order management, renewals, RFP, SLA, and sales reports for Corel's software products with global channel partners. • Provided sales strategy guidance and product information to channel partners to enhance sales efforts. • Developed and executed demos of Corel's software at trade shows to showcase WordPerfect and CorelDraw.