Oba - Akhiromen Ezekiel

• Formulate policies, maintain statistical and financial records, and advise the board on circulation, retail sales, and distribution matters. • Recruit new team members, train staffs, motivate employees and conduct appraisals and performance reviews. • Increased weekly sales revenue and reduced production wastage and unsold newspaper by introducing a software which uses historical sales data to forecast future sales performance. • Increased visibility of The Guardian by fostering relationships with agents and vendors. • Implemented modalities to check theft of department sales proceeds and spearheaded recovery of old debts. • Reduced departmental debts worth over N10m by setting up a competent recovery team. • Improved relationship between the company, agents, and vendors through the introduction of a proper PR culture.

• Managed stock levels, made key decisions about stock control, and dealt with customer queries and complaints. • Improved retail sales by analyzing sales data, forecasting future sales, and interpreting trends to facilitate planning. • Increased turnaround time and achieved channel distribution effectiveness by redesigning operations process. • Increased profits and revenue through the introduction of Hotel Subscriptions. • Increased departmental efficiency by promoting team collaboration and motivating staff to exceed goals. • Interviews potential staffs, trained team members, motivated employees, conducted appraisals and performance reviews and fostered inter and intradepartmental relationships. • Managed budget, maintained statistical/financial records, and monitored market trends and local competitors.

• Grew revenue and profits by generating fresh businesses that led to breaking away from the parent company. • Grew customer database from scratch and took over staff salary payments from parent company after 6 months. • Developed business plan, financial projections, resource planning and implemented agreed strategies. • Oversaw a team of 30 dispatch riders and drivers, planned dispatch routes, manage staff training, and spearheaded asset management. • Managed accounts (debtors, creditors, income, and expenses), reconciliation of bank accounts, weekly reporting of P&L, payroll management, and daily updates of cash and credit position. • Interfaced, negotiated, and liaised with clients. Also resolved customer and staff queries. • Improved business performance by acquiring new contracts, analyzing logistical problems, and proffering solutions.

• Improved financial status, kept financial information confidential, managed creditors, reconciled transactions, maintained database, and spearheaded daily update of cash and bank position. • Spearheaded payroll management and achieved prompt monthly salary payments by working briskly on the payroll. • Generated reports for line manager and various levels of management including the publisher and CEO. • Achieved timely and neatly prepared weekly report for management that led to awarding the department most effective department.

• Monitored subscriptions and circulation database and oversaw subscriptions and circulation activities. • Generated revenue through subscription and newsstand sales, direct mail, renewals and invoicing. • Prepared reports and forecasted revenue/expenses, updated the database and monitored payments and subscriptions. • Prepared print runs for production of papers and manifests for distribution of papers to agents and vendors. • Oversaw daily production of proof of dispatch forms for dispatch riders and managed sales personnel and dispatch riders. Planned and oversaw marketing campaigns and promotions.

• Ensured maximum customer satisfaction by interfacing with clients and resolving their complaints/queries. • Spearheaded accounts opening and management, customer services, KYC Verification.

• Made clients products more visible than competing products in the market by supervising merchandisers in assigned territory, identifying lapses, and recommending solutions.