Akhila H
Claims Handler
About
Globally minded professional with a background in Mechanical Engineering and an MSc in International Management, currently working as a Claims Handler in the UK insurance sector. Experienced in handling complex total loss and liability claims, maintaining data accuracy, coordinating with stakeholders, and supporting operational processes in regulated environments. Actively seeking UK-based opportunities with visa sponsorship in data/business analysis, business administration, or business support roles within purpose-driven teams. Open to connecting with professionals and organisations aligned with these areas.
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United Kingdom
Insurance
Data Analysis, Business Analysis, Microsoft Power BI, Data Visualization, Data-driven Decision Making, Reporting and Dashboards, Business Process Improvement, Cross-functional Coordination, Stakeholder Management, Standard Operating Procedure (SOP), Compliance and Quality Assurance, Business Planning, Risk Management, Microsoft Excel, Daily Operations Management, Insurance Claims, Financial Accounting
Experience
Claims Handler
Admiral Insurance Company
Manage total loss claims, ensuring compliance with company policies and regulations. Collaborate with internal and external stakeholders to streamline claims processes. Assist the Liability team in closing down services and claims, helping to improve efficiency and reduce backlog. Assess documentation to determine settlements, negotiating fair outcomes for policyholders. Maintain detailed records and provide high-quality customer service.
Assistant Manager
Boots
Oversaw store operations and led a team to deliver excellent customer service. Implemented workflow improvements, mentoring team members to achieve targets efficiently. Contributed to sales growth and operational standards through strategic planning and leadership.
Supervisor
Starbucks
Managed daily store operations, including inventory, scheduling, and customer relations. Launched sales promotions and initiatives, driving engagement and revenue. Motivated and guided team members to achieve performance objectives.
Education
Swansea University / Prifysgol Abertawe
International Management
Developed expertise in strategic planning, leadership, and organizational behaviour. Completed a business project proposing the strategic introduction of Enterprise Holdings into the Singapore market. Designed a marketing plan to boost sales and market impact for a major company.
Akhila H's Contact Information
Phone
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