
Akhil V
Gen AI Engineer @ Blue Shield of California
About
Graduated with a Master's degree in Computer Science from Northwest Missouri State University, I am currently a Gen AI Engineer at Blue Shield of California. My work focuses on creating advanced agentic AI solutions that leverage LLMs, multi-agent workflows, and memory architectures to support enterprise decision-making. I specialize in tools like LangChain, CrewAI, and Semantic Kernel to develop LLM-driven applications, alongside expertise in retrieval-augmented generation pipelines using FAISS and Pinecone for enterprise search and document summarization. I have a strong foundation in fine-tuning LLMs such as LLaMA, Mistral, and Falcon to optimize domain-specific performance. My technical skills extend to prompt engineering and chain-of-thought reasoning for task-specific accuracy. With a commitment to innovation and enterprise automation, my goal is to deploy scalable AI solutions that enhance efficiency and drive meaningful business outcomes.
United States
Halethorpe
Computer Software
Kubernetes, Airflow, Power BI, Machine Learning, Scikit-Learn, XGBoost, spaCy, Pandas, NumPy, AWS SageMaker, Flask, MLflow, SHAP & LIME (Model Explainability), GenAI, LLMS, Prompt Engineering, Retrieval-Augmented Generation (RAG), LangChain, Hugging Face Transformers, Azure Machine Learning
Experience

Gen AI Engineer
*Built advanced agentic AI systems leveraging multi-agent workflows, LLMs, and memory architectures to support autonomous enterprise decision-making. *Designed and deployed LLM-driven applications using LangChain, CrewAI, and Semantic Kernel to automate intelligent task flows. *Developed Retrieval-Augmented Generation (RAG) pipelines using FAISS and Pinecone for enterprise search and contextual document summarization. *Fine-tuned and evaluated open-source LLMs such as LLaMA, Mistral, and Falcon to improve domain-specific performance and reduce hallucinations. *Applied prompt engineering strategies and chain-of-thought reasoning to optimize LLM output quality and task-specific accuracy. *Integrated GenAI solutions into production with Azure ML, MLflow, Databricks, and Power Platform, including CI/CD pipelines for deployment and monitoring. *Built Copilot agents and custom conversational flows in Microsoft Copilot Studio, integrating with Power Automate and Power Apps for HR, finance, and operations automation. *Collaborated with product and engineering teams to identify and implement GenAI use cases for knowledge retrieval, onboarding, and support automation.

AI/ML Engineer
*Developed and deployed machine learning models for classification and regression using Python, Scikit-learn, and XGBoost, improving predictive accuracy by 20%. *Built and fine-tuned NLP pipelines for document categorization and sentiment analysis using spaCy and Hugging Face Transformers. *Designed feature engineering workflows to handle structured and semi-structured data using pandas, NumPy, and SQL. *Automated model training and evaluation pipelines with MLflow, ensuring reproducibility and consistent deployment environments via Docker. *Collaborated with data scientists and engineers to deploy REST API-based models in AWS environments using Flask, EC2, and SageMaker. *Implemented real-time model monitoring via AWS CloudWatch and automated retraining logic based on data drift and performance thresholds. *Contributed to internal tooling for dataset versioning and model explainability using SHAP and LIME. *Communicated model performance through interactive Power BI dashboards for business stakeholders.

ML Engineer
India
*Designed and deployed end-to-end machine learning solutions for tasks including classification, forecasting, recommendation, and anomaly detection using Python, Scikit-learn, TensorFlow, and PyTorch. *Built NLP pipelines leveraging spaCy, NLTK, and Hugging Face Transformers for sentiment analysis, document classification, and named entity recognition (NER). *Engineered and processed large-scale datasets using pandas, NumPy, and SQL to optimize model performance and reduce data preparation time. *Deployed ML models via REST APIs using Flask and FastAPI, containerized with Docker, and orchestrated using Airflow and Kubernetes. *Applied MLOps best practices including CI/CD pipelines, model versioning, and real-time monitoring with MLflow, Prometheus, and AWS CloudWatch. *Created automated retraining pipelines triggered by data drift using AWS Lambda, Step Functions, and S3 versioning. *Built scalable workflows on AWS SageMaker, EC2, and Glue, ensuring cost-effective and performant machine learning operations. *Delivered insights through dynamic dashboards and reports built with Power BI for cross-functional stakeholders.
Education

Information Technology
Currently pursuing a PhD in Artificial Intelligence, focused on advanced coursework and doctoral-level training in AI and machine learning. Building a strong foundation in AI theory, machine learning algorithms, deep learning, and large-scale intelligent systems, while preparing for formal research and dissertation work. Program emphasizes applying AI concepts to real-world, enterprise, and large-scale systems.
Akhil V's Contact Information
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