Ajay Shrivastava

COO of Ocrolus (US and India) Country Head (India)

Building a world class centre in India for Ocrolus Inc, running many departments and also as overall India site leader. Key Achievements: 1. AI Transformation Drive: Driving AI adoption and transformation across all departments across the company. 2. Strategic Expansion: Spearheaded the growth of the India GCC (Global Capability Center) across all functions from scratch. 3. Leadership Structure: Established a robust leadership framework, enhancing management efficiency across departments. 4. Data Driven Process Optimization: Implemented data-driven processes, significantly improving operational efficiency and productivity. 5. Strategic Excellence: Elevated the India center to a strategic center of excellence, crucial for the company’s key initiatives. Key Areas: 1. Product & Engineering: Drove product development and engineering, fostering AI innovation. 2. Data Analytics: Enhanced decision-making and operational rigor through real time analytics. 3. Human Resources: Led talent acquisition and retention, building a skilled workforce. 4. Marketing and Customer Support: Improved brand presence and customer satisfaction through strategic marketing and support initiatives. 5. Strategic Planning: Played a key role in strategic initiatives and driving the India GCC’s goals with Ocrolus’s global vision. 6. Operations Management : Managed day-to-day operations, aligning with strategic goals. Team Size: ~1650

Led the CPOs, CTOs, CIO, Chief Analytics Officer (CAO) etc of group companies. Key Achievements: 1. Digital Growth: Catalyzed over 5x increase in online traffic since Jan 2019. 2. HindustanTimes: Grew from 16M to 83M monthly active users; page views from 60M to 340M. 3. LiveHindustan: Increased from 18M to 59M monthly active users; page views from 119M to 443M. 4. LiveMint: Boosted from 12M to 40M monthly active users; page views from 33M to 110M. 5. Subscriptions: Launched new subscriptions, becoming one of the fastest-growing segments. 6. Collection Efficiency: Improved current collections from 60% to 95%. Key Areas: 1. Digital Transformation: Automated key processes in sales, competition analysis, and revenue collection across the Print and Radio business. 2. Product Development: Led Product Management, Design UI/UX, and Engineering & Technology. 3. Data Science: Introduced ML, AI, and analytics for news content and job recommendations. 4. Subscription and New business Initiatives: Launched news subscriptions. Launched InStore Radio B2B software (FabPlay) and content e-commerce (FabStore) from scratch. Team Size: ~400

Directed P&L, CRM, customer onboarding, support, lead management, sales planning, product management, technology, data science, and analytics. Key Achievements: 1. Engineered turnaround to self-sustainability. 2. Increased Monthly Recurring Revenue (MRR) by >25%. 3. Improved payment collections from 60% to 95%. 4. Boosted customer service CSAT by >50%. Key Areas: 1. Business: Managed customer success, revenue retention, customer onboarding, customer support, sales planning, and demand generation. 2. Product Development: Built cutting edge AI enabled cloud telephony which leveraged big data for insights. 3. Central Operations: Streamlined operations across departments with central program management. Team Size: ~250

Powered "hockey stick growth" of OYO from scratch to becoming a omnipresent and powerful brand. Key Achievements: 1. Growth: Drove OYO's expansion from <5 to 200 cities and <100 to 7,000+ hotels by building a fast paced and strong tech backbone. 2. Diversification: Launched OYO Flagship, Cafe, Home Stays, Studio Stays, Long Stays business. Key Areas: 1. Leadership: Built a tech team of ~150, establishing a strong engineering culture from scratch. 2. Innovations: Created innovative products for Marketing, Supply, Operations, and Finance; scaled system performance for millions of hits. 3. Technologies: Led development in Ember.js, Node.js, Android, Java, Hadoop, Ruby on Rails, AWS etc. 4. Quality & Culture: Prioritized high-quality standards and a culture of continuous innovation. Team Size: ~150

Led the SlideShare's Traffic Acquisition, Processing and Distribution engines. Key Achievements: 1. Established team philosophies and methodologies at SlideShare's inception. 2. Enabled seamless collaboration between remote teams in Delhi and San Francisco. 3. Led Development and Quality Engineering for SlideShare’s Distribution and Backend. Key Areas: 1. Team Leadership: Building and managing high-performing, diverse teams. 2. Remote Collaboration: Expert in synchronizing cross-continental teams. 3. Technical Expertise: Proficient in Ruby on Rails, AWS, data stores, and front-end frameworks.Team Team Size: ~40

Founding Employee & Manager, Egencia (Expedia), Gurgaon Key Achievements: 1. Setup India Development Center: Grew to ~40 staff, delivering first product from India. 2. Recruited & Managed Teams: Across Gurgaon and Hyderabad, including vendors. 3. Led Rail Product Development: Managed software and quality engineering teams. Key Areas: 1. Development Center Setup: Initiated and scaled operations. 2. Product Leadership: Directed global Rail product initiatives. 3. Team Management: Oversaw a 25-member cross-functional team skilled in Java, J2EE, Spring MVC, and web technologies. Team Size: ~25

Co-founder and CTO of Offers4Groups.com, a platform for bulk buying deals, excelling in electronics. Key Achievements: 1. E-commerce Platform Development: Built scalable, user-friendly systems. 2. Vendor Partnership Negotiation: Expanded product range, improved pricing. 3. Market Penetration: Utilized consumer insights to gain market share. 4. Customer Satisfaction: Achieved high levels through service and design. Key Areas: 1. Platform Development: Expertise in scalable e-commerce solutions. 2. Strategic Negotiations: Skilled in vendor and partnership negotiations. 3. Adaptability: Agile in responding to competitive market challenges. 4. Customer Focus: Committed to enhancing user experience and satisfaction.

Cross-Geography Project Lead, Microsoft Dynamics CRM Migration Key Achievements: 1. Led International Team: Managed developers in India and Russia for CRM migration. 2. Modernized Framework: Transitioned from legacy code to JQuery-based framework. Key Areas: 1. Global Team Coordination: Directed cross-geography development efforts. 2. Technology Upgrade: Implemented C#, ASP.NET, JavaScript, SQL Server on Windows Server.

Product Innovation and end to end execution across Product and Engineering for desktop and mobile applications. Key Achievements: 1. Developed Adobe Illustrator features for CS4 & CS5: Led product, engineering, and program management, utilizing C++ on Windows and Macintosh platforms. 2. Launched Photoshop Express for Android: Drove app development from inception to release. Implemented in Java on Android. 3. Innovation: Built innovative features. Own a US patent for Resolution Independent Effect feature. Key Areas: 1. Product & Engineering Leadership: Spearheaded development and strategic direction for high-impact Adobe products. 2. Cross-Platform Development: Expertise in C++ and Java across Windows, Macintosh, and Android OS.

First developer in India for my department based in California, US. Built trust that remote development in India was feasible and at par, if not better. Key Achievements: 1. Developed features in High-Speed Databases: Led the design and implementation, focusing on performance optimization and scalability. 2. Proved the point that core development can happen remotely in India as well. Key Areas: 1. Technical Proficiency: Expertise in C, C++, Perl, MS SQL Server, across Windows and Linux platforms. 2. Database and Application Optimizations: Specialized in enhancing database performance and reliability. 3. Hired and led team of three interns in first year itself, out of which one was confirmed as employee later.