Ajab Alotaibi

Training Programs. Recrutment. HR Solutions. Strategic Advice. Business Solutions.

To manage and guide branches and service centers operations and activities over KSA in order to ensure increased efficiency and customer satisfaction within set direction and strategic plans :Roles and responsibilities *Strategic Planning *Transformation management *Budgeting *Operations Management *Clients Management *People Management *Policies, Processes & Procedures *Service Centers and Branches Performance Management *Customer Experience Management - CEM

Manage 28 sales branch over KSA Release and Mange all sale channels (APP, Sales Branch, Tele sales, Direct sales team) Enhance the sales (policy and process and quality) Recruit and selection all sales staff in different level

• Accomplishing regional sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Achieving regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change. • Meeting regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. • Establishing sales objectives by creating a sales plan and quota for districts in support of national objectives. • Maintaining and expanding customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities. • Recommending product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors. • Implementing trade promotions by publishing, tracking, and evaluating trade spending. • Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks. • accomplishing sales and organization mission by completing related results as needed.

1: set & display the unit's goals and objective and ensure the cascading of the same to the individual members of the team & direct reports' individual goals and objectives. 2: ensure the performance of various assigned responsibilities and the conduct of the staff is in accordance with the set policies , procedures and processes 3: manage and oversee the day-to-day work performed by direct reports. 4: optimize the use of available resources in carrying out the assigned responsibilities and ensure effective completion. 5: ensure the on-going development of the unit's employees. 6: oversee the overall performance of direct reports according to communicated KPI's,