Aiswaryalakshmi Manoj

As a Project Manager at Ricoh, I lead and support cross-functional initiatives from planning through delivery, ensuring alignment between business goals, technical execution, and stakeholder expectations. I manage project timelines, track deliverables, and coordinate seamlessly with development, QA, and product teams using tools like Microsoft Project, Jira, SharePoint and Azure. My responsibilities include managing different projects, facilitating sprint planning and backlog grooming, and monitoring risks and dependencies to keep projects on track. With hands-on experience in Agile practices, resource coordination, and reporting, I focus on driving collaboration, clarity, and efficiency to achieve successful project outcomes. Passionate about continuous improvement, I strive to enhance workflows, strengthen teamwork, and enable successful, on-time delivery of impactful solutions.

• Provide excellent customer service, addressing client needs and ensuring a positive shopping experience, which strengthened client relationships and increased customer satisfaction. • Manage cash handling, sales transactions, and point-of-sale operations, ensuring accuracy and efficiency during peak periods. • Maintain product knowledge to assist customers with inquiries and promote sales, improving the overall store sales performance. • Handle inventory management and restocking, ensuring optimal stock levels for a smooth customer experience. • Assist in the execution of visual merchandising strategies, creating attractive displays that drove product engagement and sales. • Develop strong communication and interpersonal skills by engaging with a wide range of customers and understanding their needs. Successfully collaborated with team members to meet customer needs, strengthening communication skills and client relationships • Achieve sales targets and KPIs through proactive upselling and cross-selling, contributing to store profitability. • Utilized sales data to identify trends and opportunities, contributing to improved store performance and customer satisfaction