Airene Glo Rosales

*Develop and manage the social media and digital communications strategies using web marketing and relevant social media tools/ campaigns on LinkedIn, Facebook, Instagram, Twitter & Youtube. *Oversee the social media marketing calendar on Hootsuite via a fortnightly calendar to ensure that posting engaging content (images, graphics, video, etc.) increases meaningful engagement with the database and followers and grow our online communities. *Create tiles, ads, images, and content to post on social media *Manage online reputation using reputation management platform (SEO agency) and respond to all reviews/ feedback. *Work with CEO to ensure integrated communications across all channels including providing content or working on reviews etc. *Update website including Word Press versions to ensure that our site is secure. *Utilise Canva to create marketing and branding content for the Franchise Ready team. • Flyers, brochures, posters, EDM’s and videos *Create content and advertising and promotions to be sent to the database. Create and manage drip campaigns for: i. Potential Clients ii. Potential Franchisees iii. Potential coaching clients *Projects assigned by members of the Franchise Ready team. Administrative tasks required by the Franchise Ready team

*Manage and build contact lists in CRM *Social media management and marketing *Video editing using Capcut tool *Edit landing pages for paid ads. *Use Zapier and Active Campaign tools for paid ads *Create content and social media tiles in Canva *Create tiles for paid ads using Canva *Design and create a newsletter in the Rex CRM *Create Flyers different kinds of flyers for real estate purposes *Edit websites according to just listed and sold properties

Support the development and design of engaging marketing brochures, craft visually compelling social media templates, manage up-to-date social media analytics, and design impactful newsletters to boost brand presence.

*Manage and create contents to all social media platforms for both business and personal (linkedin, facebook page, instagram, pinterest, tiktok and youtube) *Create graphics for digital marketing using canva and adobe *Calendar management in google suite *Video editing using vimeo and clideo *Simple website design using elementor *Email marketing using mailchimp *Create and manage shopify websites and online store

*Managed and build contact lists. *Prepared customer spreadsheets and keep online records. *Social media marketing and management *Made Sold and Just Listed letters for properties. *Email and Calendar Management *Generated marketing qualified leads that are processed as new opportunities and send to the sales team in CRM system *Maintained and updated an accurate log of activity in CRM system *Entered customer and account data from source documents within expected time frames. *Made Sold and Just Listed letters for properties.

*Customer service *Lead generation (Ig, Facebook, Linkedin) *Email Management

*Assigned room attendants their duties and inspected work conformance to prescribed standards of cleanliness. *Investigated complaints regarding housekeeping service and equipment and took corrective actions *Obtained list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. *Coordinated works activities among departments. *Conducted orientation training and in-service training to explain policies, work procedures and to demonstrated use of maintenance and equipment. *Inventory management of all stocks to ensured adequate supplies. *Performed admin task related to work

.• Established an effective bond with team members and ensure proper flowing of communication between the team members, superiors and other department. • Inventory in charged for receiving and releasing of all stocks needed for the entire building.

 Supervised cleaning personnel and ensure that they were able to clean and maintain all facilities, room & bed, public areas, and other rentable in the hostel.

• Handled different job scopes rotating in various departments and was trained to study existing work processes.