Ailton Torres

CIO/CTO @ Smartbrain

About

Technology enthusiast, with wide executive experience plus two decades at the managerial and technical levels, identifying and or building new technologies that facilitate business processes and strategic objectives. Results-oriented technology vision that seeks the development of business strategies supported by systemic platforms. Large knowledge of IT governance and architecture, infrastructure, project life cycle, customer / supplier relationships, IT financial and operational management, reorganization and process improvement initiatives.

Country

Brazil

City

São Paulo

Industry

Information Technology & Services

Skill

ITIL, Scrum, Inteligência empresarial, Gestão de projetos, Business Intelligence, Estratégia empresarial, Planejamento estratégico, COBIT, Cloud Computing, ITSM, Inteligência artificial, Machine Learning, .NET, Oracle, C#, Java, ASP.NET, Microsoft Project, Amazon Web Services, Docker

Experience

CIO/CTO

Smartbrain

2019-5 - Present · 7 yrs 5 mos

São Paulo

CIO/CTO

Conecta Comércio e Serviços LTDA

2013-1 - 2019-1 · 6 yrs 1 mo

São Paulo e Região, Brasil

• IT staff management consisting of 40 people. • IT budget management. • Implementation and maintenance of PCI-DSS certification. Software and infrastructure compliance. • Enterprise-wide deployment of IT infrastructure, operational / financial controls and best practices for IT governance. • BCM design and implementation. • PMO implementation for IT projects. • Architectural design and integration of WhatsApp into the company's CRM system, reducing customer service costs by 40%. • Direction and conduction of SAP B1 ERP implementation. • Implementation and maintenance of VOIP telephone system in the contact center and administrative areas.

Gerente de TI

Conecta Comércio e Serviços LTDA

2010-3 - 2013-1 · 2 yrs 11 mos

São Paulo e Região, Brasil

• Worked with management teams to focus IT on supporting business objectives. • Developed methodologies for development, quality assurance and implementation, processes and teams to support demanding customers and highly aggressive business goals. • Business process review to improve them using or not IT tools. • Architecture design and implementation of the company's proprietary system with the following modules: insurance sales, CRM, collection, claims, indemnities and logistics. • Systems integration with telephone operators, insurance companies, credit card companies, among other partners. • Responsible for the strategic design and implementation of the entire IT function. • Management of application development, business intelligence and business analysis teams. • R&D - complete development life cycle.

Gerente de TI

Gaia Technologies

2004-11 - 2010-3 · 5 yrs 5 mos

São Paulo e Região, Brasil

• Planning, organization and control of all technological infrastructure. • Responsible for the development and user support team. • Acting with business areas as an interface between business areas, external customers and IT, in order to ensure advisory support in the implementation of strategic solutions.

Engenheiro de desenvolvimento de software

Gaia Technologies

2001-10 - 2004-11 · 3 yrs 2 mos

• R&D of the BPM framework. The 1st Brazilian BPMS. • R&D of BAM and CPM tools. • Development of framework (Web / Win32) for integration of legacy systems (SAP, Mainframe and etc). • Development of CTI components. • Architecture statement for enterprise systems. • Development of corporate systems.