Aileena Lim

• Oversee all HR process delivery in partnering business units which impact the employee life cycle such as onboarding and integration, discipline and grievance, leave management, exit management, policies, career transitions and management, performance management etc. • Provide advisory support to partnering Manager/Supervisor on people matters. • Responsible for providing coaching to partnering Manager/Supervisor on processes including legal implications of not following a process and they are adhering to and executing the process correctly. • Proactive in understanding the partnering business units and provide advice for necessary supports. • Support to drive the annual performance and rewards review cycle, including goal setting, performance reviews, bonus allocation and salary increments. • Take accountability for and facilitate resolution of employee discipline and grievance cases and consult with business/legal as appropriate. • Analyse HR Salary Metrics to provide insight for stakeholders on the current salary market. • Provide guidance and input to partnering business leaders for succession planning. • Ad-hoc tasks as assigned.

- Support HR core works for employee life cycles such as employee retention through exit interviews, employee satisfaction surveys, and others. - Assigned to a project to ensure a deep understanding of business strategy and implement high-quality HR practices within the team. - Collaborate with stakeholders and leadership and deliver people plans for defined business area to enable them to operate successful - Work closely with Global Mobility Team & Payroll in related to employee visa and tax to make sure the process are smooth. - Provide general support to the team; Ad-Hoc task - Manage and oversee employee relations issues and develop initiatives to enhance employee engagement and satisfaction - Engage closely and regularly with Management and employees of all levels to enhance working relationship, engagement and retention for the assigned Department/Division. - Handle and support project under different HRBP.

- Rotate to different departments every month and support the team with necessary Ad-hoc task - Billing Department - Provide general support and be responsible for organizing patient medical costs and sending invoices to collect payment from patients and their insurers. - Medical Record – ensure every patient's medical record information is well kept and responsible for managing patients' health records and history, filing the paperwork and reports of inpatients quickly and accurately helping conduct audits, gathering and filing patient information, and processing discharge papers. - Maternity & Pediatric Ward – Participate in ward nursing emergency drill, and assist nurse with basic support at the OT Room. - Front Desk Administrator - Greet patients, schedule appointments, develop schedules, answer customer inquiries, handle correspondence, and maintain a professional image. - Porter – Make sure to be the first contact between the nurse and another nurse department in delivering the specimen, and patient medical record and provide administration support; move patients to new rooms or transport them for surgeries