Ai Wei, Moh

Digital & Systems Transformation: Spearheading the end-to-end design and execution of a centralized Inventory Management System. This initiative aligns business units across new and existing parks to achieve high-performance work process flows and operational scalability. Strategic Ecosystem Building: Lead the Co-Innovation Forum and Seminars, identifying and onboarding external partners to provide high-impact solutions for organizational "problem statements." Operational Excellence (Lean Methodologies, AI): Architected a culture of continuous improvement by embedding Lean, Data-Driven and inculcating AI ready behaviors across the group. Successfully unlocked significant workflow savings and eliminated process redundancies. Business Sustainability Management (BSM): Driving the integration of sustainability and biodiversity goals into core business functions through innovative project management and cross-functional collaboration. Change Leadership: Transforming legacy systems through Design Thinking, ensuring that innovation is not just a concept but a measurable driver of park performance.

Account Manager responsible for the management of partners, maintaining relationships to provide solutions & services to achieve growth in merchandise value and revenue. Support merchants to meet their objectives and wins in business. Acquire, retain & retarget customers with methodologies to gain brand awareness. Articulate unique values or distinguishing quality of the company’s products and services. Revenue partner of choice. Do less for more results. Grow with merchants, helping them reduce operating costs.

Assume the role of a project manager and conduct sound maintenance activities within hotel premises, to see through start to end project cycles. Driving business with excellence and influencing the owners to adopt industry ready, up to date solutions and sustainable options to achieve productivity and man hour savings. Prepared and managed every unique projects budgets to carry out at least 5% savings. Strategized methods on achieving grant supports from statutory boards such as NEA, ESG, STB, PUB and BCA etc. - Attained the Green Mark Certification (Gold) for a 40 year old hotel in less than 11 months that proved possibility, which improved and help clinch event sales. Course certificate attained: - WSQ Personal Data Protection Act (PDPA) - NTUC Learning Hub; People Management

Supported sales manager and director for rail and road projects, meetings, tender processes and also coordination for all other related matters required. Co-coordinated, organized and managed SITCE 2018 booth matters at the convention, at the same time providing assistance to visitors with product/ knowledge sharing of Siemens solutions in rail and road areas. I have also coordinated many tasks given by Sales Director which involves great extent of communication with external stakeholders and partners. During the job, many other sales tasks regarding e-invites such as digital marketing, meeting coordination with stakeholders and project/ research involvement in PoCs (proof of concepts) were key takeaways in the job. These tasks has allowed me to understand further in technical knowledge and conduct work professionally. Attended two major congress/summits in Singapore with the company: 1. IRSE Aspect 2017 2. SITCE 2018 / World Cities Summit Many opportunities were given during the job and it has also provided valuable experience and exposure to meeting delegates from all over Siemens office globally.

Part time customer service and operations staff in QANVAST and conduct weekly follow up calls and 6 weeks calls to homeowners who has Requested for quote through Qanvast to find their ideal ID for renovations. Everyday update of details of homeowners who directly contact the ID firms thru our portal and follow up with them on experience. Testimonials are also done to gather feedback and comments on their overall experience from the ID. On the other hand, assist other colleagues in uploading projects completed by the IDs from our platform as well as products from merchants working with us. Also, setting messages live on intercom when we have allocated the IDs to the homeowners from our portal and to follow up closely with their progress if they did engage any ID we have recommended them.

On ground property officer to manage defects and also respond to requests from residents and working with contractors and personnel of all agencies in facilities management and maintenance. Coordinated works on site with conservancy workers and contractors on daily cases & conduct estate inspections to identify defects for maintenance team to conduct repairs. Communicated with other agencies to address to assistance required from residents and resident’s committee on various concerns.

Internship with the LGM group in assisting company to hit sales target, reaching out to engineers and project managers in exploring new sustainable green products that could help them earn BCA green marks for their certifications. Working together with engineers, architects, construction developers in projects that are using the products under the company's care. Sharing of product details to potential clients. Case study was also done during internship period to help the company have a case study to use to promote the benefits of the system (euro air - fabric ducting). I have also assisted my supervisor to come up with a one page information leaflet for SGBC certification for Euroair.

Supported the school with various events such as emcee/host for Mapletree Challenge 2019 for SIT, graduation ceremonies, and corporate communication events