Ahmed Ghazal

• Consult with clients to plan and deliver tailored wellness facility solutions • Successfully increased Technogym sales by 20% YoY through key partnerships and solution-focused selling • Collaborate with interior designers and contractors to optimize gym layouts and equipment flow • Deliver product training and support for gym managers, hotel staff, and corporate wellness teams • Led multiple wellness center installations for hospitality, corporate, and residential sectors

 Coaching and personal training clients, developed individual exercise plans based on assessment results and tailored to meet each clients' unique goals.  Increased customer satisfaction ratings from 92% to 99% by consistently providing customized fitness regimens, and producing remarkable results that led to improved fitness levels, enhanced performance metrics, and overall customer satisfaction.  Developed and implemented an integrated marketing strategy, utilizing both traditional and digital tactics to create buzz and drive business.  Recorded a 10% growth in sales volume due to increased customer awareness, gained through marketing and outreach efforts.  Educate clients on nutrition, fitness, and healthy lifestyle choices.

#Developed and presented strategic business proposals to senior management which resulted in 25% increase in customer acquisition and generated over 1 EGP million in new revenue. #Refined customer experience by utilizing customer feedback, introducing creative loyalty schemes and revising company onboarding process to reduce onboarding time by 50%. #Utilized CRM data to predict customer behavior and drove implementation of automated processes to facilitate higher customer satisfaction. #Secured three large accounts, resulting in a total revenue increase of 15%. #Developed strong relationships with key customers through regular follow-ups and delivered sought-after product updates. #Achieved an 85% renewal rate through creative marketing campaigns. #Successfully negotiated win-win deals with customers and increased average sale value by 30%. #Exceeded KPI targets and delivered a customer support satisfaction rate of 90%.

Instructed group classes in strength training and cardio.  Developed and led core-strengthening classes.  Coached clients on proper form and technique for weightlifting.  Monitored clients’ progress and provided motivation and support.  Educated clients on nutrition and healthy lifestyle choices.  Demonstrate or explain how to perform various exercises and routines to minimize injuries and improve fitness  Explain and enforce safety rules and regulations on sports, recreational activities, and the use of exercise equipment  Give clients information or resources about nutrition, weight control, and lifestyle issues  Explain exercises in detail and suggest alternatives if needed.

 Create plans to address clients’ business needs.  Advise clients for fitness programs.  Schedule regular meetings with customers to ensure they are satisfied.  Selling fitness programs for clients.  Study competition to find new ways to retain customers.  Set sales and revenue targets and work diligently to meet them.  Collaborate with internal teams (Front desk, financial department, coaches) to address customers’ needs.  Provide personal evaluations to clients on their fitness level by reviewing their abilities, physical condition and overall health to ensure that all fitness plans are suitable.  Create personalized fitness routines that assist clients in reaching their fitness goals while remaining suitable to their current physical abilities.  Monitor clients on their status and make changes to their individual fitness plans based on any physical changes and increased or decreased fitness levels.

 Building relationship with sponsors in the North West and overseas in order to access the require support for business.  Simultaneously working as a leader and team player.  Delivering high standards of services.  Developing team.  Organizing events.  Find, Meet, Track and Rank a group of potential companies that can be a good candidate.  Collaborate with other entrepreneurial support organizations to drive awareness of Transform U programs.  Make presentations to prospective companies and individuals on the range of support programs available from Transform U.  Provide personal evaluations to clients on their fitness level by reviewing their abilities, physical condition and overall health to ensure that all fitness plans are suitable.  Create personalized fitness routines that assist clients in reaching their fitness goals while remaining.

Managing a portfolio of accounts.  Dealing with all aspects of a campaign.  Using an existing network of industry contacts to generate new business.  Managing the work of account executives.  Ensuring necessary actions are undertaken by the account team.

 Sort and distribute incoming mail to areas and staff within the organization and dispatch outgoing mail  Write business letters, reports or office memos use word processing program  Answer telephone enquiries from customers, attend to visitors and assist other staff in the organization with their enquiries  Operate a range of office machines such as photocopiers, computers and faxes  File papers and documents

Strategic Marketing Digital Marketing

Accounting and finance