Ahmed G.

Product Strategy & Vision: Drive innovation roadmap for Lightning Experience data pipeline supporting 70B+ daily requests across Salesforce's core platform, directly impacting millions of users AI Product Development: Leading development of new Agentic offering enabling seamless AI-powered data integration, positioning Salesforce for next-generation application development Semantic Intelligence Platform: Own product management for deep semantic enriched understanding of customer orgs and metadata, powering all Salesforce Agentic experiences by improving accuracy and reusability of organizational resources. Built innovative automated verification processes across 100+ metadata types, enabling both internal and external resources for enhanced AI experiences CDN Product Portfolio: Direct product management for all Salesforce CDN products processing billions of transactions daily and serving 100,000+ customer organizations. Lead team responsible for maintaining and scaling global content delivery infrastructure critical to Salesforce platform performance Performance Initiative Leadership: Spearheading multi-year initiative to improve Lightning Experience performance by 40%, involving high-touch enterprise customer engagement and cross-organizational infrastructure updates Business Impact: Delivered millions in customer retention value and improved user experience for hundreds of thousands of Salesforce users Stakeholder Management: Collaborate with high AOV enterprise customers and internal teams to align product development with business objectives Success Metrics: Track product success through NPS scores, customer surveys, and performance benchmarks Key Talks & Publications: Authored number of Salesforce blogs including the top-voted blog post in 2023 Presented Lightning Experience performance at TDX 2024 Presented Lightning Web Components roadmap at TDX 2025 and TDX London

Lead the performance team for work.com from inception to end of life. Some of top responsibilities: o Created and implemented a process enabling perf coverage for 100% of features with a team of size 3, supporting a cloud of 80+ engineers o Developed a first of a kind managed package performance and functional testing on Salesforce environments that was converted to product for customers o Perf Sign-off on all work.com products/releases in time with correct risk assessment. All performance bugs were captured before they impacted customers o Established and Lead Perf champ program across multiple clouds o All steel-threads UI pages EPT < 2s with track record of 5x improvements in the pages performance and proper guardrails o Created and implemented instrumentation and logging methodology for the whole cloud. The loglines created were also utilized by other clouds

Created and spearheading the platform performance team responsible for the performance aspects of DGX platforms and Nvidia cloud offering. Highlights of some of the contributions: o Improved internal cloud performance by up to 40% for major deep learning frameworks like Pytorch. o Identified major performance issues with current storage infrastructure that was instrumental in improving Nvidia cloud performance by more than 10x. o Collaborate with engineering organizations and product architects to improve and impact the performance of the final products and design for future releases. o Created and enhancing full CI/CD performance cycle for DGX platforms from design phase until product release. o Revamped the performance bug triaging process for the nVidia QA organization.

Created and spearheaded the performance team. The team is responsible for all performance aspects of all Delphix suite of products like Masking Engine, Delphix engine, virtualization and ZFS. Highlights of some of the contributions: o Designed and created full CI/CD performance including automation framework and visualization o Improved the performance of the masking engine by 10x. o Identified the short and long-term roadmap for the performance team. o Improved network statistics collection. o Improved ZFS performance on SSDs

Responsible for all aspects of performance engineering of the distributed object storage system. Highlights: •Part of the architecture team for a number of new features. •Designing regression and performance tests, identifying key metrics and main bottlenecks. •Designing and implementing representative workloads for feature testing •Hiring new members for the team.

The team is responsible for all performance aspects of the FlashRay product including software and hardware stacks like SSDs, NVRAM. Highlights of the responsibilities and contributions to Flashray product: o Team lead for headroom analysis project. Responsible for design, communication and delivery of the product. o Responsible for approval of new hardware configurations like changes in firmware or change of hardware vendors. o The performance team interface with customer including soliciting customer feedback, handling customer escalations and technical marketing review o Improved write IO consistency and reduced burstiness impact by identifying and designing new queueing structure for metadata messages.

Responsible for improving the performance of the Oracle Database with focus on database features performance using end-to-end technology stacks. o Performance lead for Goldengate performance on Oracle DB. o Responsible for identifying performance of major Exadata parts like filesystem. o Responsible for handling major customer escalations by identifying sources of the problem and assigning to responsible development team. Follow up with development regarding fixes before published to customers o Leading IDC daily regression team and was responsible for validating the results, identifying further steps for bugs (if needed) and communicating results with key stakeholders