Ahmed Ali Syed

● Provided comprehensive support to international students by addressing inquiries, offering guidance on various matters, and facilitating effective solutions. Demonstrated excellent interpersonal and communication skills while assisting students with diverse needs within the International Student Services Office.

● Conducted predictive analysis on diverse datasets to identify potential donors, managed donor and alumni relations, and coordinated impactful meetings with successful outcomes.

● Delivered IT support adeptly troubleshooted and resolved software and hardware issues for students and staff. Proficiently managed system configurations, adhering to industry-standard security protocols to fortify data integrity. Applied best practices in network administration, enhanced cyber resilience and ensured optimal performance.

● Employed Agile methodologies to facilitate collaboration among cross-functional teams and ensure alignment with business objectives for Nations’ biggest congregation. Utilized tools such as Jira and Confluence for requirements gathering, user story documentation, and sprint coordination, resulting in enhanced project clarity and successful delivery. ● Surpassed 18,000 virtual attendees, achieving a 2.5x increase in participation compared to previous years through strategic analysis of user needs and iterative refinement of features. ● Innovatively spearheaded the conceptualization and execution of E-stalls, panel discussions, and virtual rooms employing design thinking principles to translate business needs into technical solutions.

MPC