Ahmed AbdEllah

Led pre-sales solutioning, tender response, and architecture design for enterprise healthcare IT platforms, supporting government and enterprise opportunities across PACS, RIS, VNA, AI workflows, system integration, and on-prem/cloud/hybrid infrastructures. - Key Responsibilities: 🔹 Analyze RFPs, RFQs, and tenders to extract scope, technical requirements, compliance criteria, integration needs, and infrastructure assumptions. 🔹 Develop high-level solution designs, workflows, deployment models, and architecture diagrams aligned with security, scalability, performance, and enterprise architecture standards. 🔹 Prepare technical proposal responses, including solution overviews, compliance matrices, BoQs, technical write-ups, assumptions, risks, and implementation documentation. 🔹 Design integration approaches across PACS, RIS, HIS/EMR, modalities, and external systems using DICOM, HL7, REST API concepts, and interoperability best practices. 🔹 Support cloud, on-premises, and hybrid architecture models, including infrastructure sizing, high availability, backup/DR assumptions, network considerations, and secure access patterns. 🔹 Evaluate deployment trade-offs including cost, performance, compliance, latency, scalability, security, and operational complexity. 🔹 Collaborate with business development, product, implementation, infrastructure, DevOps, and application teams to validate feasibility and align technical scope with commercial and delivery constraints. 🔹 Support AI, data, and advanced workflow discussions by translating business requirements into practical solution approaches, integration flows, and infrastructure considerations. 🔹 Identify technical risks, integration gaps, sizing constraints, and delivery dependencies during proposal preparation and solution reviews. 🔹 Manage multiple concurrent tenders under tight deadlines, producing structured and commercially aligned technical documentation for enterprise and government submissions.

🔹 Led technical solutioning and deployment advisory for AI-powered customer experience solutions and digital transformation initiatives across EMEA enterprise clients. 🔹 Conducted requirements analysis and solution design workshops to map client needs to optimal technology stacks, including AI agents, CRM integrations, cloud platforms, and omnichannel solutions. 🔹 Designed and recommended scalable solution architectures and deployment models (Cloud, Hybrid, On-Prem) with seamless integration to client CRMs, telephony systems, and digital channels. 🔹 Collaborated with sales, pre-sales, and delivery teams to develop high-level architecture diagrams, implementation roadmaps, and technical proposal inputs. 🔹 Provided expert technical consultation on cloud-native architectures, DevOps best practices, and modernization strategies (Azure, AWS, hybrid environments) to support client decision-making and proposal development. 🔹 Developed deployment frameworks, automation playbooks, and comprehensive documentation to accelerate client onboarding and reduce implementation risks. 🔹 Delivered architecture reviews, solution presentations, and knowledge transfer sessions to stakeholders, highlighting value propositions, scalability, security, and operational benefits. 🔹 Ensured all proposed solutions complied with enterprise security, governance, and high-availability standards while aligning with business objectives and tender requirements.

Delivered enterprise-scale software and business solutions within Client Success Business Consulting, focused on Microsoft Azure, Microsoft 365, Dynamics 365, Power Platform, Power BI, automation, analytics, cloud readiness, and AI-enabled workflows. - Key Responsibilities: 🔹 Delivered production software and business solutions by translating client requirements, process gaps, and operational challenges into Microsoft-enabled outcomes. 🔹 Led requirements gathering, business analysis, workflow mapping, solution design, implementation coordination, and stakeholder alignment. 🔹 Delivered Microsoft ecosystem solutions across Azure, Microsoft 365, Dynamics 365, Power Platform, Power BI, automation, analytics, AI workflows, and application modernization. 🔹 Designed and delivered Power BI dashboards, reporting frameworks, and operational analytics to improve visibility, performance tracking, service quality, and decision-making. 🔹 Worked on Microsoft 365 and cloud transformation initiatives covering collaboration, productivity, governance, adoption, security, reporting, and process enablement. 🔹 Delivered Power Platform and automation initiatives by identifying manual processes, workflow inefficiencies, bottlenecks, and low-code/no-code opportunities. 🔹 Mapped Dynamics 365 and CRM/ERP business processes, customer workflows, reporting needs, and integration requirements. 🔹 Translated AI-enabled business use cases into workflow improvements, reporting automation, productivity gains, and practical solution requirements. 🔹 Collaborated with client stakeholders, delivery, operations, and technical teams to define scope, validate requirements, and ensure deployment readiness. 🔹 Produced business requirements, technical documentation, solution summaries, process flows, executive reports, handover materials, and recommendations. 🔹 Applied knowledge of Microsoft cloud platforms, APIs, analytics, security, governance, integration concepts, and enterprise applications.

🔹Supported B2B client accounts in telecom and messaging sector, contributing to growth and client satisfaction. 🔹Led sales presentations and tailored proposals for SaaS/ERP-based services, contributing to long-term deals. 🔹Leveraged tools like Excel, SQL, and Power BI to generate dashboards and client usage insights. 🔹Applied financial modeling (CFI-certified) to support ROI analysis and pricing proposals. 🔹Delivered concise reporting to highlight performance trends and customer experience opportunities.

🔹Supported the global digital transformation team in modernizing the bank’s app and website, collaborating through Azure DevOps to streamline project tracking, testing, and deployment workflows. 🔹Designed and optimized Power BI dashboards and SQL-based data models, delivering analytics that mitigated 90% of operational risks and improved cross-department decision-making. 🔹Conducted process mapping and gap analysis to identify automation opportunities across banking operations, improving efficiency and compliance alignment. 🔹Extracted and transformed data from T24 banking systems and core financial databases to develop scalable BI reports, improving campaign performance by 8% through actionable insights. 🔹Automated manual reporting workflows using Power Query, SQL scripts, and Excel macros, enhancing reporting speed and accuracy. 🔹Delivered data-driven recommendations to executives, strengthening stakeholder alignment and strategic planning by 8%. 🔹Key Achievements: - Contributed to the digital modernization of the National Bank of Greece app and online platform using Azure DevOps for collaboration and project visibility. - Reduced operational risks by 90% through analytics-driven quality assurance and automation. - Improved campaign and account retention performance by 8% through BI and predictive analysis. - Streamlined reporting and workflow automation, reducing processing bottlenecks by 10%. 🔹Tools & Technologies: Power BI · SQL · Azure DevOps · T24 Banking Systems · Power Query · Excel VBA · ETL · Data Modeling · Process Automation · Business Analysis · Risk Management · Lean Six Sigma · Data Visualization · Reporting Automation · KPI Tracking

🔹Designed and developed interactive BI dashboards and automated reports using Power BI, Tableau, and SQL, improving reporting efficiency by 20% across regional business units. 🔹Collaborated with technical teams to implement data modeling, ETL workflows, and row-level security in Power BI, ensuring data accuracy, scalability, and compliance. 🔹Partnered with 50+ business stakeholders to provide analytical insights and predictive reporting that enhanced decision-making by 10%. 🔹Optimized BI systems through DAX, data transformation, and Lean Six Sigma process improvement initiatives, boosting performance and reliability by 21%. 🔹Delivered data visualization, KPI tracking, and self-service analytics solutions supporting strategic and operational decisions. 🔹Key Achievements: - Reduced manual reporting time by 20% through SQL automation and Power BI dashboarding. - Improved system reliability by 21% via scalable BI architecture and optimized data models. 🔹Tools & Technologies: Power BI · Tableau · SQL · DAX · ETL · Data Modeling · Data Visualization · Business Intelligence · Reporting Automation · KPI Analysis · Lean Six Sigma

🔹Delivered full-cycle pre-sales support including requirements gathering, solution design, technical proposals, architecture diagrams, and implementation planning for cloud and hybrid infrastructure projects. 🔹Prepared solution diagrams, pricing inputs, implementation plans, and commercial proposals for cloud and hybrid infrastructure projects. 🔹Conducted technical discovery sessions to understand customer business, operational, and technical needs, then translated findings into solution designs and commercial-ready documentation. 🔹Prepared technical proposals, solution diagrams, pricing inputs, implementation assumptions, and handover documents used in customer decision-making and sales cycles. 🔹Supported migration and modernization discussions by assessing current-state environments, identifying technical gaps, and recommending feasible target-state architectures. 🔹Partnered with sales, account teams, and delivery stakeholders to ensure proposed solutions were technically feasible, commercially aligned, and ready for implementation handover. 🔹Supported enterprise customer engagements by explaining proposed architectures, clarifying technical dependencies, and aligning scope with commercial and delivery constraints. 🔹Key Achievements: - Delivered 20+ enterprise solutions across telecom, banking, and governmental sectors, achieving a 95% client satisfaction rate. - Boosted technical proposal win rate by 15% through value-driven solution design and consultative selling. - Improved sales process efficiency by 12% by standardizing proposal templates and pre-sales workflows. 🔹Tools & Technologies: CRM Systems · Cloud Solutions · Networking · SaaS · Data Analytics · Microsoft Excel · Solution Design · Technical Documentation · Stakeholder Management · Customer Success · Pre-Sales Engineering · B2B Sales · Process Optimization · Business Communication

Certificates issued by Six Sigma Academy Amsterdam — attached for verification.

Graduated with an Upper Second-Class Honours (2:1), officially classified as "Good/Merit." According to WES international standards, this performance is equivalent to a 3.5 GPA (B+) on the US 4.0 scale.