Ahmed Selim

Senior Manager Solution Architect @ Deloitte

About

I am a Senior Solution Architect- Digital Consulting at PwC Middle East, where I help clients achieve their digital transformation goals and enhance their customer experiences with innovative and qualitative solutions. I have 12+ years of experience in technology and consultancy, and I hold Azure Fundamentals and Dynamics 365 Fundamentals certifications. My core competencies include CRM and integration solutions, EAI, SOA, microservices, and API design principles. I have successfully delivered technical solutions for large-scale projects in various sectors, such as banking, telecom, retail, and government. I have also improved project execution, value delivery, customer satisfaction, and profitability. I am passionate about bridging the gap between business and IT, analyzing processes and business cases from multiple perspectives, and communicating effectively with stakeholders and teams.

Country

United Arab Emirates

City

Dubai

Industry

Management Consulting

Skill

Banking Solutions, Business Strategy, Agile Methodologies, Disruptive Technologies, Technical Architecture, IT architectures, Cloud Computing, Business Process Analysis, BPMN, Analytical Skills, Leadership, Allyship, Emotional Intelligence, Microsoft Power BI, Alteryx, Microsoft Power Query, Technical Advisory, IT Consulting, Coaching & Mentoring, Team Management

Experience

Senior Manager Solution Architect

Deloitte

2024-10 - Present · 2 yrs

Dubai, United Arab Emirates

Industry Domain Solution (Banking & Insurance)

Senior Manager - Digital Consulting

PwC Middle East

2022-9 - 2024-10 · 2 yrs 2 mos

Dubai, United Arab Emirates

Senior Solutions Architect

e& UAE

2016-11 - 2022-9 · 5 yrs 11 mos

Dubai, United Arab Emirates

Leading and coaching the request for Architecture initiated by Enterprise stakeholders (Marketing, Sales, CCC & Business Transformation) to design the technology solutions and mapping the business requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan in order to achieve the business vision and strategy

Senior CRM Consultant

Emirates NBD

2015-10 - 2016-11 · 1 yr 2 mos

Dubai

As an integration expert i was responsible for designing all the integration points with the core banking systems (FINACLE, FinOne..etc.) and the front-end channels with Siebel CRM Successfully designed the full E2E solution of multiple strategic projects: -Video Banking -IVR Virtual assistance -Paperless Digitization I contributed with the team as an integration expert to fully revamp the campaign management, call center CRM modules

CRM Siebel Consultant

Global Technology Services LLC (GTS LLC- DUBAI)

2013-12 - 2015-10 · 1 yr 11 mos

Dubai

Technical and Functional Consultant for a Pension Contribution Solution in a Public Sector Implementation responsible for the Configuration/Integration part to meet new requirements and revamp current business processes in addition to be the Integration specialist responsible for building the integration interfaces with the portal.

Siebel Package Solution Consultant

IBM

2012-12 - 2013-12 · 1 yr 1 mo

Siebel 8 Implementation for the following modules: - Customer interaction management - Service Request and Trouble-Ticket management - Account and Contact management - Asset management - Campaign management -Integration and Data Migration -Loyalty Integration

Application Developer

IBM

2012-5 - 2012-12 · 8 mos

Egypt

Middleware / Application Integration developer main experience in EAI / SOA participated analyzing,desigining,developing and unit testing for a lot of integration interfaces. Also worked in a production support team for a huge retail implementation in which I handled and fixed a lot of issues,CRs and enhancements requests. During this period my main exprience was in IBM Message Broker and IBM MQ.

Analyst programmer

Orange Egypt

2010-8 - 2012-5 · 1 yr 10 mos

Egypt

EAI and Middleware developer using Web Methods to build the ESB and integration layer across the organization for fulfillment & Integration Projects and Process Automation.