Ahmed Masoum
Information Technology Operations Manager @ Rashideen Egypt (Cadbury)
About
Seeking a challenging and creative position in the field of technical support for computer & network or business development field in a reputable company whereby I can make use of and further enhance my academic background, analytical, communication and leadership skills, aiming to develop personal and professional skills and talents.
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Egypt
Retail
Team Leadership, Team Management
Experience

HH & Technical Support Team Leader
Rashideen Egypt for Trading & Distribution

System Administrator Team Leader
Rashideen Egypt for Trading & Distribution
Cairo
•Management of Windows based network Infrastructure for windows server 2003, 2008 (Active Directory, DNS, DHCP, and group policy). •Managing V Sphere ESX & V center •Controlling IP cameras, Copiers & Finger Print as a software & Hardware maintenance & backup •Managing Application server, Exchange Server File server permeation Control. •Responsible for the secure Virtual Private Networks connectivity of staff members to the company •Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.

System Administrator Specialist
Rashideen Egypt for Trading & Distribution
Cairo
Administer, support the corporate Microsoft based infrastructure products (ISA, Exchange2003 & 2010, Active Directory 2003 & 2008, SMS, MOM) • Implement and maintain the necessary firewalls (Sonic wall) access rules based on the corporate business needs. • Monitor and control the Internet and Internal network traffic through the use of Microsoft firewalls and / or third party monitoring and control applications if needed. • Administer and maintain the corporate Web Filters for Internet security based on the corporate Internet usage policy • Administer and maintain the corporate E-Mail filters for corporate E-mail security and SPAM protection based on the corporate E-Mail usage policy.

System Administrator & Technical Support Specialist
Rashideen Egypt for Trading & Distribution
Cairo
•To install, configures, and troubleshoots hardware and Software. •Give an online assistance inside the company. •Support the development and maintenance of local area network. •Identify, research, and recommend solutions to technical issues as needed. •Service Support & participating in building the network. •Installing Windows 2000 & 2003 Server, Implementing & managing group policy & configuring DC's,DNS and DHCP.

IT Technical Support
Nat Egypt
Cairo
•Install, configures, & troubleshooting of hardware and Software. •Give an online assistance inside and outside the company. •Support the development and maintenance of local area Network. •Identify, research, and recommend solutions to technical issue as needed. •Service support, participate in building the network. •Install Windows 2000 & 2003 Server, Implement, manage Group Policy, & configure DC's, DNS, & DHC for the next companies: McDonald's Egypt Rashideen Egypt for Trade. Cadbury Adams. Speed Send. Arteries.

Technical Support
Express Trading
Cairo
•To install, configures, and troubleshoots hardware and Software. •Give an online assistance inside and outside the Company.

Helpdesk
Access "ISP"
Cairo
•To support the customers of the dial up accounts.
Ahmed Masoum's Contact Information
Phone
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