Ahmed Aldossary

‏‎بيع حلول نظم تقنية المعلومات والاتصالات (IT & Telecom). ‏‎التعامل مع عملاء B2B وفهم احتياجاتهم التقنية. ‏‎تقديم حلول مناسبة وبناء علاقات طويلة المدى مع العملاء. ‏‎التنسيق مع الفرق الفنية لضمان تنفيذ الحلول بكفاءة

Passenger Services Agent at Swissport Saudi Arabia - King Fahd International Airport, Dammam As a Passenger Services Agent at Swissport Saudi Arabia, I was responsible for ensuring a seamless and enjoyable travel experience for passengers. My role involved providing high-quality customer service, managing airport operations efficiently, and resolving passenger issues promptly. Key Responsibilities: Assisted passengers with check-in, boarding, and special service requests. Provided accurate information on flight schedules, travel requirements, and airline policie. Supported passengers with special needs, ensuring a comfortable and smooth experience. Coordinated with various airport teams to ensure operational efficiency and on-time departures. Maintained compliance with aviation regulations and Swissport's service standards. This role allowed me to develop strong communication and problem-solving skills, thrive in a fast-paced environment, and contribute to delivering exceptional travel experiences

• Managed sales process, identified customer needs, and built strong relationships to drive revenue growth. • Achieved sales targets by offering the right products and services to meet customer requirements. • Ensured customer satisfaction and kept up with market trends and competitors in the dynamic industry trading company.