Ahmed Amr

Duties Include: • Liaise with the concerned stakeholders to understand the business needs. • Liaise with other teams to design solution architecture. • Ensure compliance to solution architectural design in the implementation of projects. • Provide architectural guidance to the project team. • Render consulting and technical support services on project implementation to the project team. • Ensure that the solutions designed are in sync with the business needs. • Identify and mitigate existing business risk or risks associated with solution architecture.

• Identifying and developing strategic business relationships with potential customers at all stages of the sales cycle to include targeting, prospecting, and presenting business propositions. • Taking the lead in the development of new business opportunities that support the company's overall growth strategy. • Working effectively with the CEO and Product Managers, to develop long term strategic relationships. • Preparing and presenting powerful, persuasive sales presentations that effectively demonstrate the value proposition of the company's services and solutions. • Effectively managing large scale, complex contracts negotiations to close new business deals. • Collaborating with professional service providers and other support teams to ensure successful implementations. • Managing and analyzing the performance of assigned accounts. • Developing and executing a strategic business plan that meets company’s vision.

• Ensure that project plans delivered by the ICT team are correct and in sync with their scope and milestones. • Comply with the internal processes and policies. E.g.: Procurement and Offering processes. • Closely communicate with customers and the pre-sales team to understand the functional and non-functional requirements. • Ensure the proper release and handover documents are prepared and submitted to the proper teams. • Prepare offerings for tenders as well as direct orders, approved by the CEO. • Follow SLA and report offering issues to the Verticals and Offerings manager. • Introduce new partners to enable ICT business growth. • Work closely with the technical, commercial and finance teams to finalize business cases and offerings. • Document the solution architecture and ensure that the detailed design of the solution is available for all the projects. • Deliver ICT solutions to customers. • Produce all the artifacts based on the agreed process. • Reporting and on-time escalation of project issues, risk envisioned and issues between team members. • Developing technical and end-user documentation as per the agreed process. • Identify existing IoT uses cases, and ensure they are documented, considering the whole IoT chain, from device management and connectivity to data storage and processing. • Identify and analyze future trends and evolutions of the IoT landscape. • Work with a wide range of stakeholders in order to collect and formalize business requirements in the field of IoT. • Support the development of prototypes and proofs of concepts. • Create a roadmap describing the IoT strategy and major steps to implement it.

Duties Include: • Pre-screening potential clients ensuring they provide the necessary business documents required to obtain our credit facility. • Accountability for overall client satisfaction whilst ensuring they are educated on product offerings. • Effectively following up with clients in a timely manner, in order to convert them. • Establishing best practice for client management. • Communicating with internal teams such as Credit Risk & Account Management on status of clients. • Handling inbound calls from potential clients. Projects: • Trouble-shooting issues with the automated applications to get customers a decision for their application: - Logging the issues/series of actioned solutions. - Proposing solutions to achieve full automation for automated applications for a seamless customer experience and a fully automated decision. - Working along with the technology team on potential fixes for the “Automated Applications" processes. • Customer Understanding: - Surveying customers that filled an application but did not provide documents to finalise it for a decision. - Surveying customers that received a decision but did not draw down the funds. • Re-engagement with declined applicants: - Re-engagement with old rejected applicants for a new decision. - Ensuring that the correct documents were provided for a new decision. - Achieved a high conversion rate.

Masters project subject: Researched the topic of value-added services in Mobile Operators and Service Providers and developed a proof-of-concept for the project “A Value-Added Service Infrastructure for Mobile Operators and other Service providers: VASIS- x™ / ISVAS-OS™”. This was an industry funded project by InformaServ Inc. to develop a value-added services framework (VASIS-x™ / ISVAS-OS™”). I was the senior developer who developed the VASIS-x™ part of the framework. Developed using: • Django version 1.11.3 • Python version 3.6.1 • MySQL version 5.7.19 • Ubuntu Linux version 16.04.2 LTS • macOS Sierra version 10.12.6

Bachelor's project subject: The New Marketing Life of Businesses Using Social Media Platforms. Social media platforms are some of the most popular internet trends today. These platforms have been developing over years creating new tools for businesses to use. Businesses always use platforms to attract their target customers. Facebook is one of such platforms which fully established itself as the most dominant social networking platform with the highest monthly active users. This makes it the most desired marketing destination for businesses to reach its target customers. For marketers, Facebook provides tools to target the business’s chosen demographics, age range and interests based on various criteria. The purpose of this research was to examine the new world of marketing using social media platforms and what it can do to help small businesses promote their products and services in a cost effective manner unprecedented by traditional marketing platforms.