Haniza A. Ahmad J.
Senior Manager @ Bank Islam Malaysia Berhad
About
Learning & Development leader with 20+ years of experience driving organizational learning strategy, talent development, and capability building across global industries—including aviation, banking, corporate governance, professional services, and oil & gas. Skilled in designing capability frameworks, leadership development programs, and digital learning solutions that align with ESG principles and business performance goals. Passionate about fostering cultures of continuous learning, innovation, and future workforce readiness.
Malaysia
Kuala Lumpur
Banking
Communication, Certified Professional Behavioral Analyst, Onboarding, Development Of Employees, Development & implementation of marketing plans, Microsoft PowerPoint, Teaching English as a Second Language, Functional Training, Operations Research, Human Resources (HR), Multi-national Teams, Cross-functional Initiatives, Revenue & Profit Growth, Translation, Curriculum Development, Record Of Success, Transportation Research, Training Program Design, SharePoint, Microsoft Office
Experience
Senior Manager
Bank Islam Malaysia Berhad
• Spearheaded the Learning & Development strategy to cultivate a sustainable talent pool and foster a learning-driven culture. • Designed the Sustainability Capability Development Framework, aligning talent development with the bank’s ESG goals and BNM regulation. • Developed the HR Functional Development Framework and Learning Pathway to strengthen internal capabilities.
Vice President of Learning and Development
Institute of Corporate Directors Malaysia (ICDM)
Global Instructional Designer
Ernst & Young Global Consulting Services
Talent Development Manager
EY
Learning And Development Specialist
Emirates Airlines
• Designed and executed development programs for first and business class lounge agents, earning recognition for successful implementation. • Responsible of managing functional trainers ground services and international teams.
Associate Learning Manager
PETRONAS Leadership Centre
• Designed and developed Signature programs for Petronas Executives and Non-Executives. • Led cross-functional training initiatives including onboarding and capability development.
Inflight Services Trainer
Malaysia Airlines
• Developed and facilitated communication modules such as Communication Across Borders and Voice Announcement for Cabin Crew. • Delivered functional training for first and business class service delivery and coached inflight supervisors. • Master Trainer for Malaysian Hospitality Campaigns.
Lecturer
Lim Kok Wing University
• Taught Communication courses for foundation and design students.
English Teacher
SMK Tanjung Datuk
• Developed lesson plans according to the national syllabus. • Taught English for lower and higher secondary student.
Education
Universiti Putra Malaysia (UPM) / University of Putra Malaysia
Teaching English or French as a Second or Foreign Language
Universiti Putra Malaysia
Haniza A. Ahmad J.'s Contact Information
Phone
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