Ahmad Tuffaha

- Maintaining and increasing sales - Reaching the targets and goals set for the area - Establishing, maintaining and expanding customer base - Servicing the needs of existing customers - Increasing business opportunities through various routes to market - Setting sales targets for individual reps and the team as a whole - Recruiting and training sales staff - Developing sales strategies and setting targets - Monitoring the team’s performance and motivating them to reach targets - Compiling and analyzing sales figures - Dealing with some major customers directly - Collecting customer feedback and market research - Reporting to senior managers - Keeping up to date with products and competitors

- Recruit, train, and supervise retail staff - Set sales targets and motivate staff to meet those goals - Lead staff meetings to ensure all associates stay informed - Manage store budgets and maintain financial records - Oversee stock levels and order new items when required - Address customer complaints and issues in a professional manner - Handle staff conflicts, complaints, and problems - Prepare various promotional materials and in-store displays - Ensure compliance with various health and safety regulations - Collaborate with the head office to ensure store location lives up to standards

directs the day to day operations of the store. Improve customer service, drive store sales, increase profitability, grow the existing customer base. Maintain high store standards and conditions and foster a positive environment. Ensure customer needs are met, complaints are resolved and service is quick. Ensure all products and displays are merchandised effectively to maximize sales and profitability. - Boosted sales 17% - Achieved target Three times in a row in a break even store - Improved store ranking in Jeddah - Trained new employees & up coming store in charge

- Greet customers - Help customers find items in the store - Check for stock at other branches or order requested stock for customers - Provide customers with information about items - Elevate complaints to management - Keep track of inventory