Ahmad Sous

Ahmad Sous

Assistant Front Office Manager (Pre-Opening) @ SO/ Uptown Dubai

About

I love finding order in chaos, creating plans and executing them. I posses highly developed people and leadership skills, grace under pressure and have the ability to think in unconventional ways. My motivation is solving customer problems, my passion is delivering unforgettable experiences and my goal is building amazing teams where everyone reaches their full potential. I see the world as an exciting and challenging place, there my desire to learn from other cultures, discover new languages and explore different corners of the world. Everything I do, I do enthusiastically with all my potential involved in it and a positive energy. #People will forget what you said, forget what you did, but never forget how you made them feel.” This is hospitality !

Country

United Arab Emirates

City

Dubai

Industry

Hospitality

Skill

Team Management, Project Management, Strategic Planning, Business Strategy, Switchboard, Telephone Manner, Customer Service, Hospitality Industry, Reception Areas, Switchboard Operator, Arabic, Decision-Making, Presentation Skills, Business Negotiation, Management, Supervisory Skills, Team Leadership, Professional Services

Experience

SO/ Uptown Dubai

Assistant Front Office Manager (Pre-Opening)

SO/ Uptown Dubai

LinkedIn
2023-2 - Present · 3 yrs 8 mos

Dubai, United Arab Emirates

Interim Front Office Manager effective April 2024. (HOD) Managing 188 keys, 35 team heads, Luxury lifestyle hotel. Front Office Department In-Charge Overlooking Front desk, Guest relations ,Telephone operator & Concierge team. Monitor, control payroll and other department expenses. Reviewing P&L statement to be updated with hotel’s financial progress.

25hours Hotel One Central

Hotel Duty Manager (Pre Opening)

25hours Hotel One Central

LinkedIn
2021-11 - 2023-2 · 1 yr 4 mos

Dubai, United Arab Emirates

Managing 434 keys, 30 team heads, lifestyle hotel. Hotel duty manager, first responder.

Hilton

Cluster Senior Front Office Supervisor / Manager on duty

Hilton

LinkedIn
2021-3 - 2021-11 · 9 mos

Managing 550 keys, 45 team heads, 3 lifestyle hotels. Manager on duty, first responder.

Waldorf Astoria Dubai International Financial Centre

VIP Guest Relations Executive

Waldorf Astoria Dubai International Financial Centre

LinkedIn
2020-2 - 2021-3 · 1 yr 2 mos

United Arab Emirates

Managing 275 keys, luxury hotel. Responsible for Top Vips arrival experience.

Al Habtoor City Beirut

Cluster Guest Relations Team Leader

Al Habtoor City Beirut

LinkedIn
2018-1 - 2020-2 · 2 yrs 2 mos

Beirut District, Lebanon

Managing 380 keys, 2 luxury hotels. Responsible for guest relations & experience.

Education

Swiss School of Management

Swiss School of Management

LinkedIn

Masters in Luxury Management

2023-11 - 2024-12 · 1 yr 2 mos
Swiss School of Management

Swiss School of Management

LinkedIn

Hospitality Administration/Management

2020 - 2023-6 · 3 yrs

Ahmad Sous 's Contact Information

Email

******@***.com

Phone

(**) *** ****

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