Ahmed Majrashi

- Lead IT strategy and digital transformation initiatives aligned with hospital and regulatory requirements - Manage and optimize critical healthcare systems including PACS and HIS (IQVIA & Careware) - Oversee integration of clinical systems, telemetry, and medical devices ensuring interoperability and real-time data flow - Lead deployment and go-live of IQVIA HIS, ensuring seamless transition and system stabilization - Direct cross-functional teams and vendors to resolve complex system and operational challenges - Strengthen IT security posture and ensure compliance with healthcare standards - Support mission-critical operations including Hajj seasons, ensuring system stability under high demand - Designed and deployed a self-hosted collaboration platform (Nextcloud & OnlyOffice) to support project and initiative management

- Led the setup and operation of a field hospital IT environment from scratch - Built full infrastructure including network, systems, and clinical integration - Enabled integration of medical devices with PACS and HIS - Ensured operational readiness and system reliability under high-pressure conditions

• Spearheaded the integration of Hospitals IT Infrastructure, Hospitals Information Systems, and Medical Devices at Tabuk's Health Cluster, driving digital transformation initiatives. • Collaborated with a team of four in the E-Health workstream to streamline processes and enhance patient care through innovative technology solutions. • Implemented cutting-edge solutions to optimize healthcare operations and improve patient outcomes, contributing to the overall success of the team.

• Collaborated with hospital leadership, clinical staff, IT teams, and external vendors to define project scope and gather requirements. • Oversaw configuration, customization, and rollout of the HIS across seven hospitals, ensuring smooth integration and support. • Coordinated training sessions for clinical and administrative staff, leading to successful adoption and user satisfaction.

Developing IT strategy and overseeing SMART goals for the department Developing, Implementing, maintaining, updating, and enforcing IT policies Communicating with the technology team and other departments as collaboration requires Determining business requirements for IT systems Directing and supporting the implementation of new software and hardware Identifying and recommending new technology solutions Managing the organization’s help desk Coordinating IT activities to ensure data availability and network services with as little downtime as necessary Reporting back to the IT Director

Develop Cybersecurity strategy and roadmap for Tabuk Health Cluster that’s align with MOH vision with regard to NCA and NDMO regulations Created cybersecurity best practice communications to educate staff against known threats and potential vectors of attack. Act as SME (Subject Matter Expert) in implementing any cybersecurity technology Developed and maintained incident response protocols to mitigate damage and liability during security breaches. Research and recommend cybersecurity solutions for business problems Authored security incident reports, highlighting breaches, vulnerabilities and remedial measures. Provide guidance to all team activity (Designing, Implementing, Operational) in security standard Up to date on cybersecurity trends, threats, and security solutions technology Spearheaded bring-your-own-device program, defining necessary security parameters and designing complementary security deployments. Work closely with the staff to optimize processes in an efficient and safe manner Designing and developing policies, guidelines, standards, regulations, and procedures Manage relationships with third-party intrusion detection system providers. Planning, implementing, organizing and conducting security awareness training for the entire staff Provide security monitoring and incident response services required by the Hospital. Act as SME (Subject Matter Expert) in implementing any cybersecurity technology. Develop and improve security monitoring and incident response processes and solutions as required to support the Hospital cybersecurity program. Operate security monitoring and incident response toolsets with a focus on continuous improvement. Research and recommend solutions for incident response, SIEM, and digital forensics.

Participating in the development of Ministry of Health's road map for E-Health Strategy, Coached and mentored IT's new members, including conducting performance reviews, Implemented and maintained firewalls, series switches, and security appliances, Troubleshot and maintained all networking devices and infrastructure across the enterprise including switches, routers, and firewalls, Communicated with vendors to resolve network outages and periods of reduced performance, Collaborated with Haql Hospital management to achieve accreditation by the Central Board for Accreditation of Healthcare Institutions (CBAHI).

Technical support for hardware and software in the general directorate of health affairs.