Ahmad Alshareef

• general office support for General Manager by answering phones, maintaining and organizing department budget and overhead records, organizing and maintaining paper and electronic files, producing correspondence, handling complex international travel arrangements, preparing expense reports, arranging internal and external conference calls, formatting presentations, and assisting in the development of communication materials, submitting invoices/check requests to Accounting department, ensuring proper expense accounting. • Provides secretarial, administrative and project support to General Manager and other team members. Creates, prepares and edits letters, other correspondence, E-MAILS, and documents from brief instructions, rough typed or hand-written drafts. Creates and modifies reports, forms, charts/graphs, and presentation materials using various software programs. Researches and investigates a variety of subjects at Managers’ request. Collects, organizes, and formats data from multiple sources. • Manages executive's calendar and independently schedules appointments. Screens incoming calls and correspondence and responds independently when possible. Directs preparation of records such as agenda, notices, and minutes for corporate meetings. Arranges complex and detailed travel plans and itineraries, compiles documents for travel-related meetings. Re-routes urgent matters for attention in the absence of the Functional Head. Communicates with company senior managers and executives and external stakeholders. • Leads, organizes, and provides support on special projects and reports as assigned including completing research, analyzing, and recommending best approach, establishing objectives, determining priorities, managing time, working cooperatively with others and displaying good teamwork, monitoring progress, problem-solving, and making adjustments to plans. Takes leadership role in composing and distributing staff communications as assigned.

Supported internal and external customers with various software and hardware issues via phone. Collaborated with applications of staff in problem resolution. Assisted users with operating queries, and recognized, analyzed, and resolved system problems.