Ahmad Al-Subaa
Account Manager @ JeelPay | جيل باي
About
As an Operations Manager at Munjz, a leading property management service provider, I have been responsible for ensuring the smooth and timely execution of daily orders, resolving customer issues and complaints, and liaising with internal and external stakeholders. I have over two years of experience in operations management, team leadership, and project coordination, and I have successfully improved the efficiency and quality of our services by applying my quick thinking, problem-solving, and communication skills. My goal is to join a professional work environment where I can utilize my knowledge and experience, maximize my interests, and enhance my skills. I have a diploma in business administration and management, and I have obtained multiple certifications in soft skills, executive secretary, and modern office administration, and administrative communication skills. I am a positive, dynamic, and fully energized person who is passionate about driving operational excellence and customer satisfaction.
Saudi Arabia
Riyadh
Facilities Services
Business Strategy, Business Planning, Teamwork, Quick Thinking, Operations Management, Team Leadership, Customer Service, Microsoft Office, Operating Systems, Microsoft Excel, Microsoft Word, Problem Solving
Experience

Account Manager
Riyadh, Saudi Arabia
- Managing and developing strong relationships with educational institutions. - Providing tailored payment solutions to meet clients’ needs and drive customer satisfaction. -Collaborating with internal teams to ensure smooth onboarding and successful long-term partnerships.

Operations Manager
Riyadh, Saudi Arabia
Scheduling daily and weekly itineraries. -Track orders using functional systems and tracking software. - Coordination with operating and product distribution teams. - Follow up and monitor budgets and transportation costs. - Ensure that documents are uploaded correctly. - Reporting needs in the system or recruitment method - Research and propose cost-effective itineraries and shipping methods.

Operations Manager
Riyadh, Saudi Arabia
-Act as a liaison between the internal team, account managers, and the supplier team to follow up and close daily orders. -Ensure that all previously closed and closed services meet the business model and policies to close the order in a timely manner with operating regulations and service level agreement. -Resolve any issues and problems customers encounter and handle complaints to maintain trust. -Ensure all outstanding invoices are closed in a timely manner and ensure accuracy with the accounting team and account managers.

Operations Team Lead
Riyadh, Saudi Arabia
-Working with team leaders, managers and department heads to learn departmental needs and goals. -Observing, reviewing and analyzing processes to identify inefficiencies and areas where improvements could be made. -Collaborating with management and executives to set departmental and organization-wide goals.

Operations Coordinator
Riyadh, Saudi Arabia
-Assisting with the management of daily operational activities. -Assisting with project management by creating assignments, tracking progress, and resolving issues. -Designing and maintaining clear operational guides to ensure consistency of operations.

Lead Project Coordinator
Al Khobar, Eastern, Saudi Arabia
-Assist the project manager in the development of project management documents such as project budgets, project schedules, scope statements and project plans. -Meeting with project clients to assess their needs and define project requirements, acceptance criteria and project timelines. -Coordinate the allocation of project resources to ensure the project team has what’s needed at the right time. -Help project managers monitor project progress and team members’ performance and provide updates to project stakeholders.

Government Relations Correspondent
Al Khobar, Eastern, Saudi Arabia
-Coordinate activities with Government agencies on all matters referred to him by the Government Affairs manager. -Respond to inquiries from government representatives about the organization and its operation & employees, in order to provide accurate information. -Prepare any support documents or data that the Government Affairs manager would use during government meetings/negotiations and report finished documents to the manager for sign-off and escalate any issues or problems. -Support Relations representative in any activity or task relating to government interactions in order to accelerate the flow of business. -Perform any job-related activities as requested by the immediate supervisor/manager.
Ahmad Al-Subaa's Contact Information
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