Ahamed Lebbe Fahim

Present, promote and sell products/services using solid arguments to existing and prospective customers Perform cost-benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships Reach out to customer leads through cold calling Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Coordinate sales effort with team members and other departments Analyze the territory/market’s potential, track sales and status reports Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. Keep abreast of best practices and promotional trends Continuously improve through feedback

Copy, scan and store documents Check for accuracy and edit files, like contracts Review and update technical documents Distribute project-related copies to internal teams Manage the flow of documentation within the organization Process sales transactions Use the POS terminals Accept payments Calculate and return change when required by the payment method Maintain adequate change denominations in the cash drawer and request additional change Answer customer questions about products or services Reconcile cash drawers and sales receipts Report issues with equipment Handle customer complains Maintain clean and tidy checkout area Compile and update employee records Process documentation and prepare reports relating to personnel activities. Deal with employee requests regarding human resources issues, rules, and regulations Assist in payroll preparation by providing relevant data Coordinate communication with candidates and schedule interviews Assist our recruiters to source candidates and update our database Prepares Accounts Receivable Recap from night audit work. Responsible for all charges and credits to the various accounts properly entered on a timely basis. Perform daily credit card allocation for payment received and report to Financial Controller for any disputes. Any dispute must reported to Financial Controller immediately and conduct prompt action to resolve all dispute. commissions payable, properly entered and settled on a timely basis. Perform checking on commission imposed from all travel agent before payment. Responsible for accounts, statements, and follow-up letters mailed on a timely basis. Conduct a credit meeting monthly with department head concern. Prepare minutes of meetings and send out on promptly basis for follow up action. Follow up on issued raised in credit meeting to ensure closure of issue. Work closing with Financial Controller. Responsible for necessary information in regard to overdue accounts supplied to proper persons for follow-up.

Overall Responsibilities For establishing and maintaining profitable relationship with customers on behalf of the company and for activity prospecting for new accounts and maximizing sales potential with existing customers. Availability, Display and Merchandising To ensure the products are available in the right outlets on the right quantities In order to satisfy the customers and to block the competitors and also to make sure the products are visible and displayed well. Distributor Management and Credit Control To ensure the distributor provides all necessary infrastructures and to maintain a required buffer stock on all the time and also to maintain proper procedures for stock rotation, storage, handling, and delivery and disposal damaged goods. To assist the distributors on trade credits and maintain credit control measures. Customer Relationship Management Maintain good Customer relationship with the trade in order to gain maximum support to achieve organizational goals such as to build stock pressure, block competitors and maintain visibility and display objectives. Brand Building activities To assist the Area Sales Manager to organize special events and workshops, to promote the brand and create awareness of the company products and provide selling guidance to trade and the customers Market information Provide necessary market information to the management such as competitor activities, trade information and new product ideas.

Overall Responsibilities For establishing and maintaining profitable relationship with customers on behalf of the company and for activity prospecting for new accounts and maximizing sales potential with existing customers. Availability, Display and Merchandising To ensure the products are available in the right outlets on the right quantities In order to satisfy the customers and to block the competitors and also to make sure the products are visible and displayed well. Distributor Management and Credit Control To ensure the distributor provides all necessary infrastructures and to maintain a required buffer stock on all the time and also to maintain proper procedures for stock rotation, storage, handling, and delivery and disposal damaged goods. To assist the distributors on trade credits and maintain credit control measures. Customer Relationship Management Maintain good Customer relationship with the trade in order to gain maximum support to achieve organizational goals such as to build stock pressure, block competitors and maintain visibility and display objectives. Brand Building activities To assist the Area Sales Manager to organize special events and workshops, to promote the brand and create awareness of the company products and provide selling guidance to trade and the customers Market information Provide necessary market information to the management such as competitor activities, trade information and new product ideas.

Overall Responsibilities For establishing and maintaining profitable relationship with customers on behalf of the company and for activity prospecting for new accounts and maximizing sales potential with existing customers. Availability, Display and Merchandising To ensure the products are available in the right outlets on the right quantities In order to satisfy the customers and to block the competitors and also to make sure the products are visible and displayed well. Distributor Management and Credit Control To ensure the distributor provides all necessary infrastructures and to maintain a required buffer stock on all the time and also to maintain proper procedures for stock rotation, storage, handling, and delivery and disposal damaged goods. To assist the distributors on trade credits and maintain credit control measures. Customer Relationship Management Maintain good Customer relationship with the trade in order to gain maximum support to achieve organizational goals such as to build stock pressure, block competitors and maintain visibility and display objectives. Brand Building activities To assist the Area Sales Manager to organize special events and workshops, to promote the brand and create awareness of the company products and provide selling guidance to trade and the customers Market information Provide necessary market information to the management such as competitor activities, trade information and new product ideas.

Overall Responsibilities For establishing and maintaining profitable relationship with customers on behalf of the company and for activity prospecting for new accounts and maximizing sales potential with existing customers. Availability, Display and Merchandising To ensure the products are available in the right outlets on the right quantities In order to satisfy the customers and to block the competitors and also to make sure the products are visible and displayed well. Distributor Management and Credit Control To ensure the distributor provides all necessary infrastructures and to maintain a required buffer stock on all the time and also to maintain proper procedures for stock rotation, storage, handling, and delivery and disposal damaged goods. To assist the distributors on trade credits and maintain credit control measures. Customer Relationship Management Maintain good Customer relationship with the trade in order to gain maximum support to achieve organizational goals such as to build stock pressure, block competitors and maintain visibility and display objectives. Brand Building activities To assist the Area Sales Manager to organize special events and workshops, to promote the brand and create awareness of the company products and provide selling guidance to trade and the customers Market information Provide necessary market information to the management such as competitor activities, trade information and new product ideas.

Overall Responsibilities For establishing and maintaining profitable relationship with customers on behalf of the company and for activity prospecting for new accounts and maximizing sales potential with existing customers. Availability, Display and Merchandising To ensure the products are available in the right outlets on the right quantities In order to satisfy the customers and to block the competitors and also to make sure the products are visible and displayed well. Distributor Management and Credit Control To ensure the distributor provides all necessary infrastructures and to maintain a required buffer stock on all the time and also to maintain proper procedures for stock rotation, storage, handling, and delivery and disposal damaged goods. To assist the distributors on trade credits and maintain credit control measures. Customer Relationship Management Maintain good Customer relationship with the trade in order to gain maximum support to achieve organizational goals such as to build stock pressure, block competitors and maintain visibility and display objectives. Brand Building activities To assist the Area Sales Manager to organize special events and workshops, to promote the brand and create awareness of the company products and provide selling guidance to trade and the customers Market information Provide necessary market information to the management such as competitor activities, trade information and new product ideas.

• Prepares Accounts Receivable Recap from night audit work. • Responsible for all charges and credits to the various accounts properly entered on a timely basis. • Perform daily credit card allocation for payment received and report to Financial Controller for any disputes. • Audits credit card charges, prepares them for transmittal and reconciles the accounts on monthly basis. Any dispute must reported to Financial Controller immediately and conduct prompt action to resolve all dispute. • Prepares city ledger for position bills after completion of postings, reconciles to control figures at least every ten (10) days in addition to the last day of the month. • Responsible for all travel agent commissions payable, properly entered and settled on a timely basis. • Perform checking on commission imposed from all travel agent before payment. • Responsible for accounts, statements, and follow-up letters mailed on a timely basis. • Conduct a credit meeting monthly with department head concern. Prepare minutes of meetings and send out on promptly basis for follow up action. • Follow up on issued raised in credit meeting to ensure closure of issue. Work closing with Financial Controller. • Responsible for necessary information in regard to overdue accounts supplied to proper persons for follow-up. • Reconciles and balances all advance deposits and ensure tally in all time when performing daily interface between PMS system and Accounting System, any dispute must report to Financial Controller immediately. • Responds to guest queries and account disputes (such letters should payment. • Responsible for accounts, statements, and follow-up letters mailed on a timely basis. • Conduct a credit meeting monthly with department head concern. Prepare minutes of meetings and send out on promptly basis for follow up action. • Follow up on issued raised in credit meeting to ensure closure of issue. Work closing with Financial Controller.

Responds to guest queries and account disputes (such letters should payment. • Responsible for accounts, statements, and follow-up letters mailed on a timely basis. • Conduct a credit meeting monthly with department head concern. Prepare minutes of meetings and send out on promptly basis for follow up action. • Follow up on issued raised in credit meeting to ensure closure of issue. Work closing with Financial Controller. • Responsible for necessary information in regard to overdue accounts supplied to proper persons for follow-up. • Reconciles and balances all advance deposits and ensure tally in all time when performing daily interface between PMS system and Accounting System, any dispute must report to Financial Controller immediately. • Responds to guest queries and account disputes (such letters should • Prepare supplier reconciliation on timely basis and approved by Financial Controller. • Preparing aging report and review with Financial Controller on monthly basis for submission of monthly AHR reports. • Assisting Financial Controller to gather data for cash-flow forecast when needed. • Able to work extra hour for complete task given and meeting deadline. • Perform other tasks and duties as instructed by the management and follow instruction. • Able to multi task within the given time frame by the department head or management based on the priority of the task / cases

Copy, scan and store documents - Check for accuracy and edit files, like contracts - Review and update technical documents (e.g. manuals and workflows) - Distribute project-related copies to internal teams - File documents in physical and digital records - Manage the flow of documentation within the organization