Agustina Hutagalung

Responsibility : 1. Develop and maintain strong, positive relationships with clients. 2. Serve as the lead point of contact for all client matters. 3. Understand the clients’ business needs, challenges, and goals to offer relevant solutions. 4. Act as a client advocate, ensuring they receive excellent service at all times. 5. Identify opportunities to grow business with existing clients. 6. Collaborate with the sales team to meet revenue targets. 7. Coordinate internal resources to deliver solutions according to client needs and objectives. 8. Monitor project progress, troubleshoot issues, and keep clients informed of developments. 9. Address client concerns, complaints, or issues in a professional and timely manner. 10. Proficiency in CRM software and Microsoft Office 11. Report every week

Responsibility : 1. Responsible for manage and maintain clients account and ensuring the client is satisfied. 2. Identify opportunities to upselling product and services to the client for increase revenue for the Company. 3. Monitoring industry trends and competition 4. Demonstrating and presenting product. 5. Handling complaints and negotiations 6. Coordinating with marketing and customer service to provide solutions 7. Visit existing clients and potential clients to evaluate needs or promote products 8. Sales monthly report direct to Director

Responsibility : 1. Achieve growth and hit sales targets by successfully managing the sales team 2. Actively approach targeted business clients (telephone, email, social networks, events) 3. Search for new client leads 4. Manage relationships with existing customers. 5. Checking Forecast 6. Conduct market research (analyse competitors, efficiency of sales strategies) 7. Monitoring Sales staff to achieve their target 8. Sales monthly report direct to Owner

Responsibility : 1. Conducting market research to identify selling possibilities and evaluate customer needs 2. Setting up meetings with potential clients and listening to their wishes and concerns 3. Participate on behalf of the company in exhibitions or conferences 4. Negotiate/close deals and handle complaints or objections 5. Load PO to Suplier 6. Monitoring delivery to customer 7. Report

Responsibility : 1. Build good working relationships, maintain relationship with new customer and existing customer 2. Checking Forecast Customer to avoid any line down production 3. Visit customer 5 customers / week 4. Handling delivery matter, NG matter (checking route cause) and report to customer 5. Monitoring delivery to customer and stock in ware house 6. For the new parts prepare the sample and data sheet and meet with customer requirements, to avoid wrong part 7. Input new part to system including buying price, selling price, coo and lead time 8. Report sales every end of week (Activity from Monday to Friday) direct to Branch Manager