Agnes (Dewi) Latief MHRM RPR CDR CHRL CTMP

Responsible for developing and teaching the Recruitment and Selection course within the Diploma in Human Resources Management program. This 11-week, live online course provides learners with applied knowledge of recruitment strategies, legal considerations, job analysis, behavioural interviewing, and decision-making tools to support effective talent management. Key responsibilities include: - Designing curriculum, assessments, and rubrics in alignment with program standards - Creating case studies, activities, and applied learning opportunities - Facilitating weekly interactive sessions in a collaborative virtual environment - Delivering constructive feedback and academic support to students - Bridging research-based knowledge with professional HR practice to connect theory with application This role contributes to the professional development of learners pursuing the Diploma in HR Management, as well as professional designations (CHRP/CHRL) from the HRPA, and related HR career pathways.

Clients: IBM Consulting (GBS) & Campaign Monitor Recruitment and Talent Acquisition for global recruitment project for IBM and Campaign Monitor. Manage end-to-end recruiting process for strategic Executive and Technical roles with extremely specific requirements in a highly competitive talent market. Provide talent analytics, talent mapping, industry trend and salary insight to Hiring Managers. Recruit Executive and Technical roles in Cloud, Analytics, Security, Mobile, Internet of Things (IoT) and SaaS.

Manage a recruitment team to deliver the best right fit candidate to clients. Interview, train, and mentor the recruitment team. Perform full cycle recruitment activities, including sourcing, screening, interviewing, and shortlisting of candidates for Executive roles. Manage client relationships and build partnerships with all stakeholders to better understand the needs of each business unit and offer solutions based on job market analytics and trends.

Manage two recruiting teams for Engineering and Skilled Trade positions across Canada in a union and non-unionized company. Interview, hire, train, and mentor recruiters. Establish recruitment metrics and KPI for recruitment teams. Oversee the recruitment team’s activities of sourcing, screening, interviewing, and placing candidates. Responsible for managing and extending client relationships.

• Using consultative selling techniques to uncover customer’s needs and wants to determine the best solution offering based on customer's life styles • Over achieving/exceeding sales revenue and count targets (Monthly, Annually) • Maintaining knowledge of Scotiabank products and services and rates, as well as key competitor products, pricing, strengths and weaknesses to provide better comparison for customer • Provide excellent customer service at all times • Problem solve to help customers resolve issues on first call • Enters data from customers into various software programs • Appropriately communicate with customers to resolve their inquiries • Promote and offer products and services by consulting, gathering information, and evaluating customer needs

On site event coordinator, providing guest relations and general events support

• Excelled public speaker and course facilitator in varied range of topics: branding, sales, product launching, marketing communication, business development and customer relation • Facilitated and cultivated learning among professional individuals and the groups, including theoretical skills and experiential aspects of the course (brand management, product launching, sales) using analogical teaching method • Encouraged and promoted constructive discussion among participants, to integrate individual’s experience and theoretical knowledge to be shared to other • Lead and developed appropriate teaching skills to deliver the course in timely, effective and interesting manner • Supervised all activities connected with in-class activities and assignments • Communicated and presented to broad range of an experienced executive level audience from varied industries to encourage lively discussion • Progressively researched updated methods and business trends in branding, sales, product launching, marketing communication, business development and customer relation to encourage course's participants to share their business best practices and deliverables

• Foresee business opportunity, approached and helped to formulate initial meeting with Hutchison Telecommunication to create a foundation for business partnership • Initiated and redeveloped CIGNA’s website in 6 months, increased internal employee satisfaction and accelerated new business growth • Improved and maintained corporate branding and media communications allowing CIGNA to win an award for the Best in Medium Life Insurance in 2008 for the CAD $ 25 million – 125 million category. • Edited and crafted marketing collateral to better illustrate insurance benefit for more than 100,000 consumers and increasing customer satisfaction • Conducted the 8th & 9th CIGNA Tennis Tournament in 2007 & 2008 as a way to promote the company to youth and the community receiving coverage by 80% of national newspapers. • Managed, supervised and organized 40 marketing communication activities and events (product launches, business gatherings, opening ceremonies, press conferences, media visits, media workshops, signing ceremonies, product presentations etc) from mid 2007 – April 2008, resulting a 100% increase in new business development opportunities. • Initiated and communicated one internal integrated Intranet encompassing all departments in CIGNA, in order to monitor usage of brand element and logo, decreasing cost of internal department magazine by 50%. • Supervised and managed marketing communication collateral for 25 business partner companies, helping the marketing department reach its sales target in the year 2007

Master's Degree in Human Resources Management (MHRM) - York University.

• Developed ability to build brand strategy development, analyze business case critically, and excel in presentation skill. • Marketing strategy development • Critical assessment of brand strategies • Effective written and verbal communication • Adapted in a pressured team based environment, completed team projects by identifying, analyzing and solving business cases

Member of University of Indonesia basketball team: - Finalist of Triennial Intervarsity Games (TIG) at Singapore - 1st Winner of Indonesian Students Basketball League - 1st Winner of President Cup championship