Agnes 黄诩惠

Leading FMCG manufacturer of household & personal care products 📦 1,000 SKUs | 🚛 350–600 local deliveries/month |🌍 Exports: 125–150 containers/month to China, Vietnam, Thailand, Japan, Singapore, Taiwan, Korea 👥 Team Managed: 100+ warehouse & logistics staff 🛠 Systems: WMS (PDA & Scanner Integrated) | SAP | JST 🏆 Key Achievements: • Reduced inventory discrepancies from 10% → <1% via WMS automation with PDA integration. • Automated order processing & stock control, boosting speed & accuracy for local, regional, and export operations. • Set up E-commerce operations in Malaysia & Singapore within 2 months each, supporting 600–2000+ daily orders. • Established Singapore warehouse (transitioned from 3PL to in-house) in 8 weeks, cutting costs & improving service. • Successfully launched & managed Jakarta warehouse operations, strengthening Indonesian market coverage. • Integrated KPIs across finished goods, raw materials & e-commerce to exceed SLA compliance. 🛠 Responsibilities: • Lead end-to-end warehouse & logistics operations across Malaysia, Singapore, and Jakarta. • Oversee finished goods, raw materials, and e-commerce departments, ensuring seamless inbound, outbound, and fulfilment operations. • Designed and monitored performance metrics to assess regional supply chain KPIs. • Partnered with sales and production to determine cost-effective transportation and material flow solutions. • Drove logistics cost savings through process improvements and strategic freight contracts. • Led regional manpower planning, training, and resource allocation across multiple sites.

Medical glove manufacturer (export & local market) 📦 100 SKUs | 🚛 10–200 local deliveries/month | 🌍 20 export containers/month to Jakarta, China 👥 Team Managed: 20 (warehouse, logistics, purchasing) 🏆 Key Achievements: • Improved inventory accuracy to 98% using a structured cycle count system. • Achieved zero-accident status through proactive safety culture and monthly KPIs. • Reduced container loading time by 33% (from 3 to 2 hours) via workflow restructuring. • Built a high-performing team by hiring, training, and evaluating staff aligned with SOP and compliance needs. 🛠 Responsibilities: • Directed global supply chain, procurement, sourcing, and warehousing functions. • Led SOP development and regulatory audit preparation (ISO, FSSC, Halal). • Drove zero-loss initiatives to streamline supply chain and reduce SLOB inventory.

Specialty chemicals for construction industry (local & export) 📦 1,500 SKUs | 🚛 800–1,000 local deliveries/month | 🌍 100 export containers/month to AU, VN, NZ, PH, SG, HK, CN, TH, KR 👥 Team Managed: 30 staff 🏆 Key Achievements: • Achieved cost savings by controlling SLOB inventory and enhancing inventory planning. • Implemented budget tracking systems and conducted successful quarterly stock counts. • Strengthened vendor and transporter relationships, optimizing delivery timelines and cost. • Spearheaded cross-departmental investigations that led to long-term supply chain improvements. 🛠 Responsibilities: • Managed end-to-end logistics, warehouse operations, and procurement. • Established vendor performance tracking and conducted price analysis. • Ensured compliance with ISO9001, 5S, and internal audit protocols. • Provided coaching and performance feedback to warehouse staff.

Global stevia-based sweetener exporter 📦 100 SKUs | 🌍 20 export containers/month to US, JP, TH, SG, CN. NZ 👥 Team Managed: 38 warehouse staff 🏆 Key Achievements: • Achieve on-time shipping and logistics execution. • Secured duty exemptions via direct liaison with MIDA and MITI. • Served as internal auditor for ISO9001, FSSC22000, Halal, SMETA, CTPAT, ensuring full certification compliance. 🛠 Responsibilities: • Coordinated with 3PL for inventory control and warehouse optimization. • Oversaw freight negotiations and vendor selection. • Collaborated with departments to resolve customer complaints and implement improvement plans.

Rubber and medical gloves manufacturer (global exporter) 📦 80+ export containers/month (20ft & 40ft) to ASEAN, China, India, Nigeria, Australia, Japan 👥 Team Managed: 50 (combined across purchasing, warehouse, and marketing) 🏆 Key Achievements: • Streamlined logistics routes and shipment planning for international delivery. • Reduced delays and improved stock availability through accurate work order analysis. • Developed KPI systems and SOPs, ensuring alignment with ISO standards.

ISCEA, Certified Supply Chain Manager C-TPAT Awareness Training, SGS/CBE/C-TPAT-A/17/18424 Internal Auditor Training Based on C-TPAT Security Requirements FAMI QS Awareness Program, DNV.GL/Q/MM-6737 FAMI QS Awareness Training Course, FAMI QS: 042017A-DNV-04 Internal Auditing based on ISO 19001 for ISO 9001:2015, ISS/T:10284 FSSC 22000 Refresher & Internal Auditing, ISS/T:8285 Effective Management System Team Training, ISS/T:9386 GMP and HACCP Awareness, PQC Managing Absenteeism, PQC Masterclass – Practical Managerial Leadership for Young New Manager New Incoterms 2010 and Pitfalls on international Sale Contract, ICC Malaysia Safety and Health Awareness, S/N: PISB:006 ISO 14001:2004 Awareness, YMG 0609 Managing Improving Warehouse Operations: Practices for Effectives Performance, FMM/A90286 Effective Inventory Control: Balancing Cost and Operation Efficiency, FMM/A90677 Fundamental Supply Chain Management Workshop to enhance Business Effectiveness, FMM/A86999