Agnes Rajkumari

 Involves in On cycle and Off cycle payroll processing  Involves in processing of pay cards, direct deposits, and live checks  Involves calculations overpayments and underpayments  Initiates the over payment by deducting from next payroll or collects a check for full amount.  Initiates the underpayment by processing it in the next available off cycle payroll.  Responsible for adjusting earnings, deductions, taxes, by following jurisdiction reports and sequence numbers.  Funding of pay cards and sending earning statements to clients  Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc.  Adhere to defined processes and ensure delivery in accordance with set quality standards  Thorough knowledge of policies & processes for multiple Customers group  Ensure the Service level are achieved at all times for HRS processes  Innovative with commitment to change and process improvement applying KAIZEN and LEAN Methodologies  Integrity and discretion in dealing with sensitive information and ensure data privacy at all times  Take ownership for query resolution and individual metrics

As US Payroll; Accountabilities: •Deal with post payroll activities and process named as manual checks •Have good knowledge in Direct deposits, Reversals, Reissues, Stop payments •Have a good knowledge in “Gross to net” and “Gross up” calculations • Funding of pay cards and sending earning statements to clients. •Sharing Updates with the team, if any. •Run various reports to verify the pay check is processed accurately. •Complete the Quarter/Year end tasks. •Follow up on the client requests received. •Verify and peer review that the client requests are processed correctly. •Payroll Auditing. •Help ESC team with payroll related queries •Sending Sign offs to the client and leadership team