agner aleman

Administrate, Management Customer service and quality Assistance Productivity efficiency and performance improvements.Profit and lost analyst. Strategies planning and Management of policy and procedure. Expert dealer in Roulette Baccarat Blackjack Texas Hold Poker

Assist in the formulation of targets for individuals and teams. Answer questions from staff and provide guidance and feedback. Anticipate escalation and take over calls when needed. Keep staff motivated. Measure performance with key metrics such as call abandonment, calls waiting etc. Ensure adherence to policies for attendance, established procedures etc. Keep management informed of issues and problems. Prepare weekly and monthly results and performance reports. Hire and onboard new employees. Provided training to new employees on effective quality call handling and business etiquette.

Successfully passed the Installer I certification testing which covers basic delivery and setting in place freestanding ranges, washers, dryers, freestanding refrigerators and built-in dishwashers and microwaves delivery.Wrote customer orders, collects for C.O.D. orders and provides product operation instructions. Records sales, delivery information on daily sales and delivery record.

Preparing reports by collecting, analyzing, and summarizing information.Listening to customer requirements and presenting appropriately to make a sale. Cold calling to arrange meetings with potential customers to prospect for new business.Responding to incoming email and phone inquiries.Gaining a clear understanding of customers businesses and requirements. Reviewing my own sales performance, aiming to meet or exceed targets.

Prospect and set up appointments for Senior Sales Development.Receive leads from Sales Development Executive with the goal of securing new clients.Conduct reviews for potential Clients for their Google AdWords account.Finalize deals and create your own pipeline of leads.Achieve weekly and monthly sales quotas.