Agata Nowak

- Leading Human Resources, Events and Office Management operations in two studios: Malta and Kyiv. - Setting recruitment priorities and goals for both studios, managing recruitment team. - Conducting interviews, hands on recruitment and sourcing. - Designed and implemented comprehensive onboarding programs, improving new hire integration and retention. - Established HR policies and procedures, ensuring compliance with local employment laws in Malta and Ukraine. - Providing regular updates to Board of Directors on recruitment, HR operations, and overall studio performance - Trained managers and employees on key HR policies, ensuring clear understanding and proper implementation across both studios. - Developed and maintained the company handbook, outlining key policies, procedures, and guidelines for employee conduct, workplace expectations, and benefits. - Leading planning and execution of company-wide events, including teambuilding activities, studio celebrations, workshops, and annual conferences. - Managing employee engagement programs, such as recognition events, employee appreciation days, and wellness initiatives, to boost morale and promote a positive workplace culture. - Regularly update the company website to reflect current job openings.

- Leading Human Resources, Events and Office Management operations in Malta studio. - Worked closely with the Head of Marketing to align on strategic goals and initiatives, recruitment banners, company branding. - Acting as the right hand to the COO, assisting in strategic planning, prioritization, and implementation of business and project needs. - Served as the primary point of contact for outsourcing clients, ensuring their needs are met with high-quality service and timely communication. - Handled the negotiation, execution, and administration of contracts and agreements, including letters of agreement, contracts, leases, and nondisclosure agreements (NDAs). - Overseeing interactions with vendors, negotiating contracts and managing performance to ensure alignment with studio standards and project requirements. - Delivered a high standard of company documentation and record-keeping across all assigned areas - Managed changing priorities and implement plans (staffing, space planning) to meet business and project needs - Responsible for billing & payroll systems. - Coordinating three studios: Malta, Kyiv, Mexico.

- Draft and review employee contracts, vendor agreements, job offers, and Non Disclosure Agreements (NDAs), ensuring legal and operational compliance. - Manage payroll processing and oversee company expenses. - Leading recruitment department in the company; Build and maintain relationships with recruitment agencies and universities to support talent acquisition and partnership opportunities. - Regularly update the company website and social media platforms to reflect current job openings and company news - Create and post detailed job descriptions to attract suitable candidates and enhance recruitment efforts. - Assist new hires and clients with travel arrangements and relocation processes, ensuring a seamless transition to the company. - Attend key recruitment events and conferences, such as Playcon, Gamescom, SIGMA, and the Institute of Digital Games, to network and promote the company. - Maintain and update the candidate database, tracking applicant progress and managing recruitment records. - Work closely with the team to manage day-to-day employee matters, addressing concerns and ensuring a positive work environment.

- Collaborated with the Front Desk team and Guest Relations to warmly greet, room, and facilitate the departures of all guests, with a particular focus on VIPs. - Proactively responded to various situations to ensure guests received prompt attention and personalized recognition throughout their stay. - Implemented and managed regular guest feedback initiatives in partnership with Guest Relations, aiming to boost repeat business and overall guest satisfaction. - Maintained the highest levels of guest satisfaction by ensuring adherence to brand standards and delivering exceptional guest services and amenities. - Supervised and optimized the efficiency of all operational processes within the organization through proactive monitoring and improvements. - Engaged in regular meetings with upper management to stay informed about organizational changes, issues, and improvements, effectively communicating these updates to staff members. - Managed Front Desk team, schedule, appraisals and support. - Training new Front Desk employees