Afsheen Iftikhar

Recruited to develop Stewart Pakistan HR strategy and to introduce as well as a lead implementation of progressive companywide HR solutions/best practices to shift archetype. Being a member of the management team, actively participating in operations reviews and strategic planning. Working on the alignment of HR business needs to empower a high-geared culture, improving market competitiveness and maximizing resources’ capacity. Responsible for council business leaders in strategic and operational areas of HR to assist in achieving business objectives. Also, accountable to provide team leads, direct management and/or associates all the information and coaching to ensure functional strategies are implemented within budget and in compliance with local employment standards.

• Head of HR for Lahore, Karachi, and Islamabad based on 1300+ champions with an additional role of handling strategic HR business partner of top tier. • Also Head of Admin team that plans and develops Service Level Agreements for the company across all regions for Admin departments. • Undertook a variety of tasks to include Career Planning and Development, Manpower planning, Performance Management, Motivational concepts, Standard processes’ implementation and Strategic communication. • Develop and execute soft skills internal training programs. • Facilitate, identify and assess potential leaders and arrange Leadership Development programs simultaneously working on developing successors for key players. • Involved in the Performance Appraisal System of the company across the board. • Streamline all HR processes in line with the ISO certification requirements. • As part of the Organizational Development, working to manage transformation as part of creating a culture needed to deliver the best business strategies and ultimately forms as competitive advantage in terms of developing best Human Resources.

Systems Limited is pioneer in IT industry of Pakistan and a big cruise based on 1000+ champions. It has its software development, IT consultancy, services and Business Process Operations in Pakistan, India, Bangladesh & US (Visionet Systems). As Assistant Manager, i am performing HR generalist role and reporting to Senior Manager HR. I am involved in all HR operations Recruitment & Selection (Support depts), Training & Development (i am also performance role of company wide Training Coordinator), performance management, employee engagement, event management, reporting, management presentations, employer branding (through job fairs etc). Insurance procedures, Policy Implementation, Data analysis and comparison reports etc. I am also involved in and lead ISO, ISMS, QMS & SSAE16 internal and external Audits on the behalf of Systems Limited-HR.

As Sr. HR Officer, i was involved in operational part of HR where i was involved in Recruitment & Selection, Training, Performance Management along coordination with EOBI, Insurance and claim etc.

I have worked at Bangladesh and Lahore offices of International Turnkey Systems where i was the first one who single handedly implemented ISO audit. At Softech Systems and ITS, I developed training framework and arranged different in house training programs and closely worked with different local and international trainers. I performed below responsibilities in HR domain like: Coordinated and assisted in implementation of Human Resources practices and objectives that provides an employee-oriented, high performance culture. Carry responsibilities in the functional areas: Recruitment & Selection, Training & Development, Performance Management, Employee Relations & Orientation process. • Developed and maintained good relationship with in internal customers, universities and other recruitment source. • Coordinated with HR manager for appraisals. • Assisted HR manager to prepare company policies. • Assisted HR manager in preparing quarterly HRD report. • Coordinated with Bangladesh HR department to ensure smooth operations company wide. • Ensured track record of employees from hiring till separation in personnel files. • Maintained all leaves in company’s built in system. • Arranged with the help of line managers, different events & activities in company to improve inter and intra departments coordination.

I took the initiated of developing HR policies , department and practices in Softech Systems and performed below responsibilities: Responsibilities: • Developed and maintained good relationship with in internal customers, universities and other recruitment source. • Initiated HR operations. • Dig out free portal to advertise open positions (www.hiring.rozee.pk and www.sparkingjobs.com) • Short listing CVs according to requirement. • Prepared and conducted tests according to the requirements. • Used to make interview calls and processed interview emails to the candidates. • Arranged interviews with panel, candidate and with CEO. • Gave orientation to new candidates. • Maintained CV databank through in-built HR portal. • Planed and conducted in-house training according to TNA & Requirements. • Prepared Job Descriptions for entire organization. • Participated in periodic and annual performance appraisal system Being CS graduate, i also worked as multitasker and performed below responsibilities in Software Quality domain: • Identifying Test scenarios • Writing test plan, User Manual, Test Cases, Installation Documents. • Writing test cases of forms and reports through in-house automated tool (Mi-Pay). • Executing test cases and plan. • Bugs Reporting and verifying through bugs reporting tool “Bugzillah”. • Giving demo on latest changes in project. • Process implementation in Softech Systems according to documentation of CMMI level II and III.