afifah iqbal

This was part of my course, I was in a group to present and idea in front of retail bosses to create and idea to increase sales by social networking for high street stores. As a result my group won the competition and will be presented a award on graduation.

* Main Responsibilities: * Dealing with customers inquiries * Working as part of a team * Stacking and pricing products * Keeping department tidy and updated * Ensuring Health and Safety on the shop floor * Advising Customers about the Merchandise

* Assisting the buyers and buyers clerk * Sending Samples to designers * Understanding the critical path analysis * Attending meetings * Attending fit sessions, understanding designers and buyers views * Dealing with suppliers * Visual merchandise dressing mannequins uploading next season collection

* Customer service * Managing stock * Checking delivery * Keeping shop floor tidy * Organising the garments * Advising customer about merchandise and personal styling * Stepping in to product managing * Receiving and storing the delivery of large amounts of stock * Dealing with customer refunds. * Dealing with customer complaints * Assisting shoppers to find the goods and products they are looking for. * Receiving and storing the delivery of large amounts of stock * Handling complaints or passing them on to a manager.

* Main Responsibilities * Greeting customers. * Be involved in stock control and management. * Assisting shoppers to find the goods and products they are looking for. * Stocking shelves with merchandise. * Answering queries from customers. * Receiving and storing the delivery of large amounts of stock * Re arranging the floor layout * Data Analysis, reading figures and set targets for the department * Staff Rota updating * Stocktake and mini audit

* Main Responsibilities: * Updating equipment data bases for the trust , wards and departments * Maintaining yearly competency forms by scanning and filing device competency * F2 call logging to Report faulty equipments to the right engineer * Using the ESR system to create classes for training groups * Data Input staff training sessions and their achievements * Using Microsoft word to produce certificates for staff and sending them off to right departments * Filing Staff important information in lock key cabinet * Answering Phone calls

* Product management * Staff management * Handling customer complaints * Visual Merchandise * Staff deployments * Receiving and sending delivery * Cash management * Data Analysis, setting store daily targets

The biggest department store in Europe, Harrods single site in Knightsbridge is iconic. Attracting over 15 million visitors each year, Harrods is ranked in the top 3 tourist attractions in London, after Buckingham Palace and St Paul's Cathedral. The store's 330 departments offer a wide range of luxury products and services, from clothing to jewellery, personal shopping and interior design. In order to maintain our exceptional standards in store and on a global platform, we have over 5,000 employees across 20 industries. From Distribution to Copywriting, Sales to Security, we welcome employees from all backgrounds and disciplines.