Ady Rahman Saputra

Product Manager @ PT. Voltras Travel

About

I have eleven years of experience in product management and product development in the system and software development field. An area of expertise that I didn't learn from college but gained from self-taught and project experience. I used traditional methods such as Waterfall and Spiral for System Development Life Cycle (SDLC) in the old times. I have no idea what SDLC is because I didn't learn this thing in my college in Aeronautical Engineering at the Bandung Institute of Technology. I can expertise with SDLC because my talent is a fast learner of new things. I used this method for many years and many projects since 2011. But a few years before I got promoted to Product Manager in 2019 I started to use Agile Methodology. I already have experience with Agile Methodology for 5 years. For me, 2 big advantages of Agile Methodology are flexibility in the process and time efficiency. As long as my work I have done: + Create System Requirement Specification (SRS) based on user needs. + Create UI design based on SRS. + Assist the Development Team with the development process. + Prepare User Acceptance Test (UAT) scenario. + Prepare a user guide and training document for the user. + Give training for user trainers. + Implement the whole system to be live.

Country

Indonesia

City

Kota Tangerang Selatan

Industry

Information Technology & Services

Skill

Agile Methodologies, Visio, Microsoft Excel, Microsoft PowerPoint, microsoft visio, Microsoft Project, Search Engine Optimization (SEO), Key Performance Indicators, Competitive Analysis, Communication, Business Process Improvement, Commercial Aviation, Analyctical Skills, E-Commerce, Product Management, Business Analysis, Social Media Marketing, Project Management, Strategic Planning, Social Media

Experience

Product Manager

PT. Voltras Travel

2019-4 - Present · 7 yrs 6 mos

Kota Tangerang Selatan, Banten, Indonesia

Drive product vision and prioritize roadmap based on market opportunity to shape the future. Establish a shared vision with all stakeholders to align the overall roadmap based on priority and effort needed. After that, create Product Requirement Documents (PRDs) with clarity on objective and execution details on short-medium-long term product goals for all stakeholders. Integrate usability studies, research, and market analysis into product requirements for new products or product enhancement. Launch product improvements on a regular basis, including improving by customer feedback. Monitor product by measuring key metrics that inform the success of products, such as unexpected errors or customer feedback after using that product. Handle multiple teams, such as product team, development team, and promotion team, in delivering product into the market. Product handling experience: - Web fare Competitors System for Garuda Indonesia. - Payment gateway integration (Credit card, Virtual Account, API BCA, E-pay BRI, etc). - Online IBE for online redemption point for Permata Bank's credit card. - IBE for B2B Solution for Voltras Agent Network (Flight, Train, Hotel, PPOB, etc). - IBE for B2B Corporate Solution for Traveldesk (Flight, Train, Hotel, PPOB, etc). - IBE for B2C Solution for Jauhdekat.com (Flight). - API integration with KAI and Hotel Wholesaler. - Online ticketing system for Sriwijaya Air (B2B, B2C, B2A, Internal Reporting Dashboard). - Travel management system for corporate.

Product & Merchant Acquisition Supervisor

PT. Voltras Travel

2016-11 - 2019-4 · 2 yrs 6 mos

Kota Tangerang Selatan, Banten, Indonesia

Manage product team. Manage Software Life Development Cycle (SLDC) with old-style (waterfall or spiral) or new style (scrum method). Manage for new ideas or concepts. Hear the voice of the user. Create SRS for new and enhancement products. Collaborating with the development team to make the development/scrum process running well. Manage test and internal UAT. Manage training for other teams and users. Manage market research and analysis. Manage live process. Manage post-live monitoring and analysis. Manage product risk analyst and preventive action. A few project experience : - B2B reservation system (flight, train, hotel, PPOB, theme park) - B2C reservation system (flight, train, hotel, PPOB, theme park) - Bank online redemption point. - Payment channel (Virtual Account, Bank Transfer, Online Bank Transfer, Credit Card, Non-Bank Platform). - Business Intelligent (Web fare competitor for Airlines). Engage with the product suppliers. Maintain a relationship with the product supplier. Joint campaign with the product supplier.

Promotion Supervisor

PT. Voltras Travel

2014-1 - 2016-11 · 2 yrs 11 mos

Kota Tangerang Selatan, Banten, Indonesia

Role as Promotion Supervisor • Digital Marketing (SEO, SEM, Ads). • Social Media (Plan and strategy). • Organize event promotion.

Helpdesk

PT. Voltras Travel

2012-7 - 2014-1 · 1 yr 7 mos

Kota Tangerang Selatan, Banten, Indonesia

• Customer Complaint Management. • Customer Relationship Management. • Corporate Reputation Management.

Business Analyst

Voltras International

2011-2 - 2012-7 · 1 yr 6 mos

Kota Tangerang Selatan, Banten, Indonesia

Manage Software Life Development Cycle (SLDC) with old-style (waterfall or spiral) or new style (scrum method). Manage for new ideas or concepts. Hear the voice of the user. Create SRS for new and enhancement products. Collaborating with the development team to make the development/scrum process running well. Manage test and internal UAT. Manage training for other teams and users. Manage market research and analysis. Manage live process. Manage post-live monitoring and analysis. Manage product risk analyst and preventive action. A few project experience : - B2B reservation system (flight, train, hotel, PPOB, theme park) - B2C reservation system (flight, train, hotel, PPOB, theme park) - Payment channel (Virtual Account, Bank Transfer, Online Bank Transfer, Credit Card, Non-Bank Platform).